Top 15 Ice Cream Server Skills (2024)

15 ice cream server skills for your resume and career

1. Customer Service

Customer service is the act of providing assistance and support to customers. Ice cream servers use customer service to create a friendly and welcoming environment, listen to customer orders, and respond quickly and efficiently to their requests. They also use customer service to provide information about products, train new employees, and handle cash transactions.

Here's how ice cream servers use customer service:

Exhibited outstanding customer service skills emphasizing my outgoing personality to help create a fun and family-friendly environment.
Manage cash register-Delivering great customer service and answering any questions concerning customers as well-Cleaning/Prepping stations

2. Customer Orders

Customer orders are requests from customers for specific products or services. Ice cream servers use customer orders by preparing them, verifying their accuracy, and processing cash and credit card payments. They also take customer orders, make ice cream to order, and manage in-house orders. For example, an ice cream server might greet customers, record their orders, and maintain store cleanliness. They may also interact with customers, serve food and ice cream, and manage multiple orders at once.

Here's how ice cream servers use customer orders:

Prepare customer orders Work cash register Phone orders Daily cleaning and organization Inventory management
Processed customer orders; Verified accuracy prior to customer leaving station.

3. Food Preparation

Food preparation involves the planning, handling, and storage of food to provide a safe and healthy environment for customers. Ice cream servers use food preparation by maintaining the cleanliness of the bathrooms, dining area, food preparation area, and dishes. They also assist in food preparation and storage, handle money and receipts, and perform opening and closing duties. They greet customers, wait on them, and prepare their food.

Here's how ice cream servers use food preparation:

Maintain cleanliness of bathrooms, dining area, food preparation area, and dishes.
Served ice cream, food preparation, stock shelves, closing duties.

4. POS

POS stands for "point of sale," and it refers to a system used to process customer transactions. Ice cream servers use POS systems to ring up customer orders, handle cash and credit card transactions, and manage inventory. They also use the system to coordinate with kitchen staff to ensure timely and accurate order preparation. For example, one ice cream server wrote on their resume that they "operated POS system and organized stock and inventory."

Here's how ice cream servers use pos:

Operate POS System ,Create and execute all menu items in a neat clean and timely fashion.
Provided quality customer service, processed customer transactions utilizing proprietary POS system, skillfully handled cash and credit card transactions.

5. Food Service

Food service refers to the preparation, presentation, and serving of food to customers. Ice cream servers use food service by interacting with customers, assisting other servers, maintaining a clean section, and up-selling food products and merchandise. They also handle transactions and stock inventory.

Here's how ice cream servers use food service:

Talk to customers with positive interactions and provided them with food service.
Worked as a part time in customer server and food service.

6. Smoothies

Smoothies are blended drinks made from fruit, yogurt, or other ingredients. Ice cream servers use smoothies by scooping ice cream, making shakes, and serving them to customers. They also prepare and serve other drinks like smoothies, coffee, and ice cream cakes.

Here's how ice cream servers use smoothies:

Cashier experience Roll and serve ice cream Experience with making teas, milk teas, smoothies, and flavored lemonades
Make drinks like smoothies, and Kahwa coffee for guests.

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7. Ice Cream Machines

Ice cream machines are machines that dispense or produce ice cream. Ice cream servers use them to dispense and serve ice cream to customers. They perform opening duties such as cleaning and assembling the machines and take them apart for maintenance. They also clean the work area, restrooms, counters, and the machines. They operate the registers and maintain the machines.

Here's how ice cream servers use ice cream machines:

Performed opening duties such as stocking the store for the days work, cleaning and assembling various ice cream machines.
Opened Dairy Queen, sanitized working areas and cleaned and lubed the ice cream machine.

8. Food Orders

Food orders are a list of items that a customer requests from a restaurant. Ice cream servers use food orders by taking them from customers, communicating them to the kitchen, and ensuring they are delivered promptly and accurately. They also clean, stock, and make milkshakes and sundaes as needed.

Here's how ice cream servers use food orders:

Take food orders, cashier, serve ice cream/food, clean, stock, make milkshakes/sundaes, and closing.
Demonstrated great customer service by taking food orders and ensuring customer satisfaction.

9. Financial Transactions

Financial transactions are the exchange of money or goods between parties. Ice cream servers use financial transactions by greeting customers, providing service in high-paced environments, and managing transactions competently. They also utilize cash registers to complete transactions, handle financial transactions while working at ice cream counters, and maintain responsibility for personal banks by ensuring all transactions are accurate.

Here's how ice cream servers use financial transactions:

10. Clean Tables

Clean tables are an essential part of a clean and welcoming dining environment. Ice cream servers keep tables clean by washing dishes, refilling items, and cleaning ice cream tubs. They also ensure that the workspace, floors, and bathrooms are kept tidy. As an ice cream server, cleaning tables is an important part of the job, as it helps to create a positive atmosphere for customers to enjoy their meals.

Here's how ice cream servers use clean tables:

Clean tables and all serving stations.
Clean up work space, wash dishes, refill items, clean ice cream tubs, clean tables, clean floors.

11. Clean Store

A clean store is a store that is well-maintained and clean. Ice cream servers use clean store by cleaning the store and machines during and after their shift. They also use clean store by opening and closing the store.

Here's how ice cream servers use clean store:

Clean store and machines during and after shift.
serve ice cream, make milkshakes, work register, clean store, open and close store

12. Ice Cream Parlor

An ice cream parlor is a place that serves ice cream and other treats. Ice cream servers use ice cream parlor by working in them, stocking and facing shelves, and keeping them clean. They also work at local ice cream parlors for a period of time.

Here's how ice cream servers use ice cream parlor:

Ice cream server and assistant to daily chores around the ice cream parlor
Stocked and faced the shelves and cleaned the ice cream parlor.

13. Facilities Sanitary

Facilities sanitary refers to the process of keeping equipment and facilities clean and free of bacteria. Ice cream servers use facilities sanitary by performing cleaning duties such as sweeping, mopping, and washing dishes. This helps to keep equipment and facilities clean and free of bacteria, ensuring a safe and healthy environment for customers and employees.

Here's how ice cream servers use facilities sanitary:

Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

14. Cake Orders

Cake orders are requests for custom cakes. Ice cream servers use cake orders by placing them, helping to decorate them, and receiving them. They also complete cake orders and assist customers.

Here's how ice cream servers use cake orders:

Placed cake orders and also helped decorated cakes as well.
Decorate any cake orders that were coming up.

15. Credit Card Transactions

Here's how ice cream servers use credit card transactions:

Maintain the cash register, including cash, debit, and credit card transactions, ensuring accurate change.
Performed cash register duties and credit card transactions.

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