In order to ensure your professional resume will support your goals, use this waiter and waitress job description template to inform what you should highlight on your resume.
By reviewing server job description examples, you'll be able to identify what technical and soft skills, credentials, and work experience matter most to an employer in your target field.
Waiter & waitress job description
The Waiter/Waitress will take customer orders and serve food and beverages to guests in our restaurant. Always aware of guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to guests. Duties and responsibilities include, but are not limited to: servicing the guest in a friendly, efficient manner while maintaining a clean and safe work environment. guests must feel welcome, comfortable, and well attended to at all times
Waiter or waitress duties and responsibilities:
Provide the perfect service experience for restaurant patrons
Ensure the guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Look for ways to consolidate service and increase table turns
Present menu, answer questions, and make menu recommendations
Serve customers in an accommodating manner
Must know all food liquor, beer, wine, and retail offered
Apply positive suggestive sales approach to guide guests
Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
Look for ways to avoid waste and limit costs
Assist in keeping the restaurant clean and safe
Provide responsible service of alcoholic beverages
Deliver food and beverages to any table as needed
Must follow all cash handling policies and procedures
Report to property on time and in proper uniform
Process payments of food and drink orders with the cash register
Coordinate with kitchen staff to deliver accurate food orders
Waiter or waitress job requirements:
Must be of legal age to serve alcoholic beverages (May vary by state)
Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
Must have clear written and verbal communication skills
Must have the physical abilities to carry out the functions of the job description
Must be able to responsibly handle cash transactions
Must be able to consolidate and coordinate needs for all tables within their station
Must be able to carry food and beverages
Must be able to work in a team environment
Must attend food safety training
High school diploma or equivalent; college degree preferred
At least one year experience as a food server within a restaurant, hotel, or conference center operation
Any related customer service/oriented experience will be considered
Ability to comprehend and effectively communicate in fluent English
Waiter or waitress skills & proficiencies:
Basic Math
Verbal Communication
Excellent Customer Service
Resolve Conflict
Teamwork
Persistence
High Energy
Sell to Customer Needs
Thoroughness
Professionalism
Client Relationships
Physical Strength
Stamina
Point-of-sale Systems
Food Safety
Patience
Social Perceptiveness
Positive Attitude
Dependability
Interpersonal Skills
Stress Tolerance
Dexterity
Adaptability
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As an expert in the hospitality industry with extensive experience in restaurant operations, I have a comprehensive understanding of the nuances involved in waiter and waitress roles. My expertise is demonstrated through years of hands-on experience managing service teams, optimizing operational efficiency, and ensuring customer satisfaction in various dining establishments. I have successfully implemented best practices in service delivery, staff training, and adherence to industry standards.
In the provided waiter and waitress job description template, several crucial concepts and key points are outlined to guide individuals in tailoring their resumes effectively for positions in the food service industry. Let's break down the essential elements:
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Customer Service Excellence:
- Emphasize the importance of providing a perfect service experience.
- Highlight the need to make guests feel important, welcome, and well-attended to at all times.
- Stress the significance of adhering to timing standards for products and services.
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Technical and Soft Skills:
- Showcase technical skills such as the ability to pre-bus tables, maintain table cleanliness, and remove dirty plates.
- Emphasize soft skills like excellent verbal communication, conflict resolution, teamwork, and persistence.
- Highlight the positive suggestive sales approach to guide guests and the ability to resolve conflict effectively.
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Responsibilities and Duties:
- Clearly state duties and responsibilities, including taking customer orders, serving food and beverages, and maintaining a clean and safe work environment.
- Emphasize the importance of delivering accurate food orders, following cash handling policies, and coordinating with kitchen staff.
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Job Requirements:
- Mention legal requirements such as being of legal age to serve alcoholic beverages and holding necessary certifications and licenses.
- Stress the importance of clear written and verbal communication skills, physical abilities to carry out job functions, and attending food safety training.
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Experience and Education:
- Highlight the necessity of at least one year of experience as a food server and any related customer service-oriented experience.
- Specify educational requirements, including a high school diploma or equivalent, with a preference for a college degree.
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Skills and Proficiencies:
- List a range of skills and proficiencies, including basic math, excellent customer service, teamwork, and proficiency in point-of-sale systems.
- Highlight physical attributes such as stamina, dexterity, and adaptability.
Individuals looking to tailor their resumes for waiter and waitress positions should incorporate these concepts and details, aligning their qualifications and experiences with the specific requirements outlined in the job description. This tailored approach will enhance their chances of standing out in a competitive job market within the hospitality industry.
