Universal's Refund & Cancellation Policy | How To Get A Refund (2024)

by Theme Park Center

Cancellation policies and refunds for any sort of travel plans are often difficult to understand and Universal Studios is no exception to this belief!

Our Universal Studios Cancellation and Refund Policy Guide will simplify some of the key rules and restrictions to keep in mind if you find yourself needing to cancel your travel plans.

Topics We'll Cover On Universal's Cancellation and Refund Policy:

  • What Is Universal Studios' Cancellation and Refund Policy?
    • Air Travel
    • Tickets
    • Hotel Bookings
    • Special Event Packages
  • Must Know Tips For Canceling and Refunding Your Universal Studios Vacation!

Universal's Refund & Cancellation Policy | How To Get A Refund (1)

What Is Universal Studios Cancellation and Refund Policy?

Universal Studios' cancellation and refund policy varies depending on what specifically you purchased between vacation packages, airfare, hotels, and more!

In the sections below we'll detail what parts of a vacation package can be canceled and what fees or penalties you might have to pay.

AIR TRAVEL

Air travel booked as part of a Universal vacation package generally is nonrefundable, however, you may receive a credit towards a new Universal vacation package when rebooking.

You will be responsible for covering the cost of any fees or fare differences as determined by the airline though!

Universal's Refund & Cancellation Policy | How To Get A Refund (2)

Even if youpurchase Cancel For Any Reasonvacation package protection through Universal then you typically will only be able to receive an airfare credit towards another flight.

The benefit of purchasing Cancel For Any Reason protection is you won't be responsible for covering any additional airline cancellation fees.

Airline change or cancellation fees can sometimes be hundreds of dollars, so this protection could save you a chunk of change if you find yourself needing to cancel your Universal Studios vacation package.

Universal's Refund & Cancellation Policy | How To Get A Refund (3)

UNIVERSAL STUDIOS TICKETS

Tickets purchased with vacation packages to Universal Studios cannot be canceled or refunded.

This also applies to tickets that are purchased standalone, or not part of a vacation package.

If purchased as part of a vacation package however, youwill often have up to a year from the date of your purchase to use your tickets though, so even if you are unable to immediately visit Universal Studios, you'll have some time to plan another trip.

Universal's Refund & Cancellation Policy | How To Get A Refund (4)

Tickets are going to be the hardest thing to get refunded by Universal Studios and are only given in extreme circ*mstances. We haven't seen much success in this area and extended ticket expiration dates are the most common form of compensation.

As long as you're open to taking a trip to Universal Studios shortly then you won't be at a total loss when it comes to the cost of your tickets.

HOTEL BOOKINGS

Hotel bookings through Universal are a bit more flexible than tickets and airfare.

If you cancel your package 46 days or later from your arrival date to Universal Studios then you will receive a full refund, though you may be responsible for a cancellation fee imposed by the hotel.

If you cancel 45 days or less from your day arrival then you will be assessed a $200 fee per hotel reservation from Universal Studios as well as any fees charged by the hotel.

If you purchasedCancel For Any Reasonvacation package protection, then you cancel your hotel booking without being hit with any fees as long as you cancel 24 hours before your hotel check-in time.

Universal's Refund & Cancellation Policy | How To Get A Refund (5)

SPECIAL EVENT PACKAGES

Special event packages like a Halloween Horror Nights Package or Character Race Package are typically much more strict.

These packages are often never refundable or changeable but vary for each individual event package.

We recommend double-checking all of the fine print before booking a special event package to ensure you understand the cancellation or change policies!

Universal's Refund & Cancellation Policy | How To Get A Refund (6)

Tips For Canceling and Refunding Your Universal Studios Vacation!

Below we've included some tips to remember if you might find yourself in a situation where you'll cancel a Universal Studios Vacation!

READ THE FINE PRINT

First, and most importantly, double-check the Universal Vacations Terms & Conditions page before finalizing your booking.

While our guide is here to simplify the cancellation policy, Universal can change its rules at any moment, so we recommend double-checking that page to see what policies will impact you the most.

If you need further clarity then we recommend calling the number found on the Universal Vacations page to give you the best information.

Universal's Refund & Cancellation Policy | How To Get A Refund (7)

CONSIDER TRAVEL PROTECTION

Universal Studios has their own brand of travel protection called "Cancel For Any Reason".

In the event you need to cancel your travel plans then Cancel For Any Reason might save you a significant chunk of money.

This is the ultimate way to get a refund on your Universal tickets or vacation package. Your credit card might also have a similar travel insurance policy worth looking into as well!

If your reason for needing a refund on your Universal tickets falls within your credit card provides travel insurance policy, then they might have you covered!

Universal's Refund & Cancellation Policy | How To Get A Refund (8)

DON'T BOOK A PACKAGE

Another tip to consider is maybe passing on that vacation package and buying your tickets, travel, and hotel separately.

While vacation packages often throw in enticing special offers, their flexibility to cancel is much less than if you bought everything individually.

Most hotels allow you to cancel up to 48 hours before check-in without any sort of fees.

Ticket to Universal Studios can be bought the night before your arrival, or even a few hours before your arrival online if you're ever worried about not making it to the parks. Tickets do occasionally sell out, so it's good to plan, but this is a common occurrence.

Airlines also have many new options allowing additional flexibility in terms of receiving credit towards a new travel date or even a full refund withminimalfees.

In short, if you're worried about needing to cancel your vacation package then you should consider other more flexible options.

RELATED ARTICLES

Are Halloween Horror Nights Tickets Refundable?

Disney Tickets Refund Guide

Mickey's Very Merry Christmas Party Refunds

SeaWorld Refunds Guide

Knott's Berry Farm Refunds Guide

Universal's Refund & Cancellation Policy | How To Get A Refund (2024)

FAQs

Universal's Refund & Cancellation Policy | How To Get A Refund? ›

Upon cancellation, a refund will be issued to the original credit card used for purchase and will include all amounts paid, except for the cost of non-refundable air tickets and the cost of the Cancel for Any Reason plan.

Can I cancel my universal tickets and get a refund? ›

A: Generally, all purchases are final and no refunds are available. If your vacation plans change, please remember that unused tickets do not expire unless otherwise noted. Upon first use, specific ticket expiration conditions apply.

How long does a refund from Universal take? ›

Once you've purchased the new item, return your unwanted item through our Returns Portal. As soon as we receive your return we will process the refund within 72 business hours, and email you when the process is complete. You can make your return or exchange in person at any of our Universal Store locations.

Can you get a refund at Universal Studios Hollywood? ›

Universal Studios Hollywood tickets are non-refundable, you can make any changes to your tickets before use.

Can you get a refund on universal tickets if it rains? ›

No, tickets are valid rain or shine. On days when it rains, we do not offer any complimentary admission for guests to return another day.

Can I cancel universal? ›

You will enter into a binding contract with us when we issue our confirmation. If you then cancel your package, you will be required to pay cancellation charges up to 100% of the cost of it, depending on how long before travel you cancel; 2.

Are Disney and Universal tickets refundable? ›

Can I cancel or modify my theme park tickets or vacation packages? A: Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. However, while you cannot cancel or get a refund for tickets or packages, you may be able to change the date of your unused tickets.

Can you return sale items at Universal? ›

You can return any goods within 14 days of receipt for a refund or exchange of those goods if the item(s) is unused with original packaging and the original receipt or proof of purchase is provided.

How long does a refund take on your debit card? ›

The process typically takes between 3–10 business days, with the timeframe depending on factors such as: The merchant—How quickly the merchant responds to your request affects the timeline of your refund.

Can you return items at Universal Studios? ›

No returns will be accepted if the merchandise has been used or worn. For international locations, complete, accurate, and compliant commercial documents must accompany all returns. We apologize, but returns cannot be processed within our theme park locations.

How do I cancel my Universal Studio reservation? ›

Contact us by calling 1-800-664-4679 to revise your reservation. Changes cannot be made less than three business days prior to departure. Changes made more than three business days prior to your departure date will be subject to applicable revision fees.

Can I reschedule Universal Studios tickets? ›

Can I change the date of my visit to Universal Studios Hollywood after I have booked my tickets? Yes, subject to price change we can amend your Universal Studios Hollywood tickets for free. If the tickets are within the same price bracket there is no need to amend.

Can I transfer my universal ticket to someone else? ›

If you would like to transfer the ownership of your ticket to another person, you can do so from your Universe account. Tickets can only be transferred individually. Once a ticket has been transferred, the action cannot be undone. Any order with a transferred ticket will become non-refundable.

What is Universal Studios refund policy? ›

Attraction Ticket Purchases and Features:

Attraction tickets are non-refundable once purchased. Purchase of attraction tickets only must be paid in full at time of booking and are non-refundable. Additional restrictions may apply.

What happens if it rains at Universal Orlando? ›

Universal Orlando Resort rarely shuts down all operations in advance for severe weather. We can't control the weather with our Wizarding World wands or guarantee you won't experience a storm. However, the rain can cool down a hot day or drive away crowds, so it's not entirely a bad thing, after all!

What happens if it rains in Universal Studios Orlando? ›

Best Indoor Rides & Shows: Universal Studios Florida and Islands of Adventure both offer a range of indoor attractions perfect for rainy days. Don't miss The Bourne Stuntacular and The Horror Make-Up Show for indoor fun. Prepare for Water Rides: If you're already wet, enjoy water rides at Islands of Adventure.

Can you cancel Ticketmaster tickets for refund? ›

Purchased tickets through Ticketmaster are non-refundable. This also applies when you have chosen Klarna as payment method. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. The service charge is not refundable.

Can Universal tickets be reassigned? ›

If you would like to transfer the ownership of your ticket to another person, you can do so from your Universe account. Tickets can only be transferred individually. Once a ticket has been transferred, the action cannot be undone. Any order with a transferred ticket will become non-refundable.

Can I cancel my ticket? ›

Cancellation charges are per passenger. Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.

Top Articles
Latest Posts
Article information

Author: Dong Thiel

Last Updated:

Views: 6265

Rating: 4.9 / 5 (59 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Dong Thiel

Birthday: 2001-07-14

Address: 2865 Kasha Unions, West Corrinne, AK 05708-1071

Phone: +3512198379449

Job: Design Planner

Hobby: Graffiti, Foreign language learning, Gambling, Metalworking, Rowing, Sculling, Sewing

Introduction: My name is Dong Thiel, I am a brainy, happy, tasty, lively, splendid, talented, cooperative person who loves writing and wants to share my knowledge and understanding with you.