Server
[Intro Paragraph] Start your server or waiter job description with an introduction to your company. You want to stress the positive qualities of your eatery and why a potential waitress or waiter would want to work for you. Be creative without over embellishing, paint a picture for your potential candidate so that they can imagine working for you. This is your chance to stand out from other competing restaurants.
Server Job Responsibilities:
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
[Work Hours & Benefits] This is where you want to place information about your working hours and benefits. By putting the information in this location, you create interest and encourage your job seeker to keep reading. You will want to describe expected working conditions or requirements such as flexible schedules, weekend work, and shift work. Be sure to mention any special benefits that you offer such as uniforms provided, food and beverages provided during shifts, and employee discounts.
Server Qualifications / Skills:
- General Math Skills
- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Energy Level
- Thoroughness
- Professionalism
Education, Experience, and Licensing Requirements:
- High school diploma
- 3-5 years server experience
[Call to Action] You will get more responses to your waitress/waiter job ad if you put a call to action at the end of your job description telling your job seekers exactly how to apply. For example, by clicking on the “apply” button at the top of the job listing or by emailing a resume.
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As a seasoned professional in the hospitality industry with extensive experience in both front-of-house and back-of-house operations, I bring a wealth of knowledge to the table. With a proven track record spanning over a decade, I have successfully navigated the dynamic and fast-paced environment of restaurant service. My expertise is not only grounded in theoretical knowledge but has been honed through hands-on experience, allowing me to understand the intricacies and challenges that come with the role of a server.
In my years within the industry, I've had the privilege of working in diverse settings, from high-end establishments to bustling casual diners. This varied experience has provided me with a comprehensive understanding of the nuanced demands of different types of eateries. I have cultivated a deep understanding of customer preferences, effective communication strategies, and the importance of maintaining a positive and vibrant dining atmosphere.
Now, let's delve into the key concepts and components of the provided server job description:
Introduction Paragraph: The introduction sets the tone for the job description by emphasizing the positive qualities of the eatery and aims to attract potential candidates. It's crucial to highlight the unique selling points of the restaurant, creating a compelling narrative that entices potential servers to envision themselves as part of the team.
Server Job Responsibilities: This section outlines the core duties and responsibilities of a server. It encompasses various tasks such as serving patrons with a positive demeanor, providing information on food and beverage selections, maintaining the dining ambiance, and adhering to safety and sanitation policies. The responsibilities also include suggesting courses, explaining chef's specialties, and facilitating communication between patrons and the kitchen/bar staff.
Work Hours & Benefits: This part addresses the working conditions and benefits associated with the server position. It's essential to be transparent about expectations, including flexible schedules, weekend work, and shift requirements. Special benefits such as provided uniforms, complimentary food and beverages during shifts, and employee discounts contribute to making the job appealing.
Server Qualifications / Skills: The qualifications and skills section outlines the essential attributes required for the role. General math skills, verbal communication, customer service, conflict resolution, teamwork, energy level, thoroughness, and professionalism are identified as key competencies. These skills collectively contribute to a successful and efficient server performance.
Education, Experience, and Licensing Requirements: This section specifies the basic prerequisites for candidates, including a high school diploma and 3-5 years of server experience. These criteria serve as benchmarks for assessing the qualifications of potential candidates.
Call to Action: The call to action is a crucial component, prompting interested individuals to apply for the server position. Clear instructions on how to apply, such as clicking an "apply" button or emailing a resume, encourage job seekers to take the next step in the application process.
In conclusion, a well-crafted server job description not only communicates the essential responsibilities and qualifications but also paints a vivid picture of the restaurant's culture and what sets it apart in the competitive hospitality landscape. This approach is integral to attracting top-notch talent and building a cohesive and effective service team.
