Rule 4530 Reporting Requirements (2024)

FINRA Rule 4530requires firms to report specified events; quarterly statistical and summary information regarding written customer complaints; and copies of specified criminal and civil actions.

FINRA Rule 4530 was modeled after former [NASD Rule 3070] and former [NYSE Rule 351]. Any matter that becomes subject to reporting or filing on or after July 1, 2011, must be reported or filed in accordance with the requirements ofFINRA Rule 4530.

2024 FINRA Annual Regulatory Oversight Report

TheRegulatory Events Reporting topic of the 2024 FINRA Annual Regulatory Oversight Report (the Report) informs member firms’ compliance programs by providing annual insights from FINRA’s ongoing regulatory operations, including (1) regulatory obligations and related considerations, (2) findings and effective practices, and (3) additional resources..

How to Report Disclosure Events - Rule 4530 (a, b)

FINRA Rule 4530(a) requires firms to promptly report specified events to FINRA no later than 30 calendar days after the firm knows or should have known of their existence. FINRA Rule 4530(b) requires a firm to report to FINRA within 30 calendar days after the firm has concluded, or reasonably should have concluded, on its own that the firm or an associated person of the firm has violated any securities, insurance, commodities, financial or investment-related laws, rules, regulations or standards of conduct of any domestic or foreign regulatory body or self-regulatory organization. Filings received more than 30 calendar days will appear as late on the firm’s 4530 Disclosure Timeliness Report Card.

Firms must submit the specified events electronically via the FINRA Gateway. Firms can use to online filing application to create and delete drafts, submit filings, and edit or amend filings for 30 days after submission.

Filers must provide the following information to submit a disclosure event report:

Contact Name
Contact Phone Number
Event (Rule 4530 Disclosure Event Codes)
Allegation Activity Period
Discovery Date
"Related To" box must be checked
Details of Disclosure Event

Any technical questions, concerns, or entitlement issues about form filing applications can be directed to the FINRA Support Center at (800) 321-6273.

Other Filing Methods

Using Form U4 to Report Certain Events

FINRA Rule 4530(e) provides an exception for specified events reported as part of the Form U4. For details about using this new function see Regulatory Notice 13-08 and CRD Frequently Asked Questions.

File Batch Upload Method for Disclosure Events

Transmitting files via file transfer protocol (FTP) Batch Submission enables FINRA member firms to submit a large volume of filings directly to a secure server and to automate and streamline the submission process. Firms with a high volume of filings may find that batch submission is more efficient than manually submitting individual pieces to FINRA using the online filing application.

See the Batch Upload Instructions for instructions on submitting filings via SFTP. In order to import a filing containing one or more complaints, the file must adhere to FINRA's XML Format for 4530 Disclosures. See the valid list of Rule 4530 Disclosure Event Codes required for specified events.

How to Report Complaints - Rule 4530 (d)

FINRA Rule 4530(d) requires firms to report quarterly statistical and summary information regarding written customer complaints. FINRA uses the information to identify and initiate investigations of firms, offices and associated persons that may pose a risk, and for the timely identification of other regulatory matters in line with our goal of enhancing risk-based approaches to regulation, investor protection and market integrity. The complaints are part of the firm’s Risk Monitoring Report Cards.

The statistical and summary information regarding customer complaints required pursuant to FINRA Rule 4530(d) is due quarterly by the 15th calendar day from the end of the quarter. If the 15th falls on a weekend or holiday, the report is due the next business day following the 15th. For a current list of filing due dates, see 4530 Complaints Filing Due Dates.

Firms can submit customer complaints electronically via the FINRAGateway where they can draft, delete drafts, submit filings, and amend fillings for 30 days after submission.

Filers must provide the following information to submit a complaint report:

Contact Name
Contact Phone Number
Product Code (4530 Product and Problem Codes)
Problem Code (4530 Product and Problem Codes)
Complaint Date
Allegation Activity Period
Branch ID
Related Rep ID, Affiliate Name or Subject Name as relevant
Customer Last Name
Disputed Amount / Disputed Amount Indicator
Security Symbol

Any technical questions, concerns, or entitlement issues about form filing applications can be directed to the FINRA Help Desk at (800) 321-6273.

Other Filing Methods

File Batch Upload Method for Complaints

See the batch upload instructions for instructions on submitting filings via SFTP. In order to import a filing containing one or more complaints, the file must adhere to Rule 4530 Complaint XML Format for Batch Submission. See the valid list ofDisclosure Events and Complaints Problem and Product Codes required for complaints.

How to Report Rule 4530 Criminal Actions, Civil Litigations and Non-FINRA Arbitrations

Rule 4530(f) requires firms to promptly file with FINRA copies of specified criminal actions, civil complaints and arbitration claims. Firms may file the required documents either electronically (as a scanned email attachment or scanned and saved on a disk) or in paper form.

Other Filing Methods

File by Mail

Firms filing the required documents electronically as a scanned email attachment may send them to [emailprotected]. Members can send hard copies, or electronic copies by first class mail or courier to the following address:

FINRA
ATTN: Rule 4530(f)
9509 Key West Avenue
Rockville, MD 20850-3329

Regulatory Notice 20-17
FINRA Revises Rule 4530 Problem Codes for Reporting Customer Complaints and for Filing Documents Online
06/10/2020
Regulatory Notice 20-02
FINRA Requests Comment on the Effectiveness and Efficiency of Its Reporting Requirements Rule
01/09/2020
Regulatory Notice 17-21
FINRA Revises the Rule 4530 Filing Application Form and the Product and Problem Codes for Reporting Customer Complaints and for Filing Documents Online
05/31/2017
Regulatory Notice 14-20
FINRA Revises the Product and Problem Codes Used for Reporting Customer Complaints and Filing Required Documents Online
05/07/2014
Regulatory Notice 13-08
FINRA Amends Rule 4530 to Eliminate Duplicative Reporting and Provide the Option to File Required Documents Online Using a New Form
02/15/2013
Regulatory Notice 11-32
FINRA Provides Additional Guidance Regarding Reporting Requirements Under Rule 4530
07/18/2011
Regulatory Notice 11-10
FINRA Reminds Firms of Their Obligation to Electronically Report Specified Events and Quarterly Customer Complaint Information and Provides Additional Guidance on Automated Reporting Under FINRA Rule 4530
03/04/2011
Regulatory Notice 11-06
SEC Approves Consolidated FINRA Rule Governing Reporting Requirements
02/03/2011
Notice to Members 03-23
SEC Approves Amendment to Rule 3070 to Require Filing with NASD of Criminal and Civil Complaints and Arbitration Claims
04/21/2003

4530 Reporting Requirements

FINRA Manual - 4530 Reporting Requirements
4530 Reporting System Instructions
Rule 4530 Disclosure and Complaints Frequently Asked Questions

4530 Disclosure Events Reporting

FINRA Manual - 4530 Reporting Requirements
Using Form U4 to Report Certain Events. FINRA Rule 4530(e) provides an exception for specified events reported as part of the Form U4. For details about using this new function see Regulatory Notice 13-08 and CRD Frequently Asked Questions.
4530 Disclosure Event Codes

4530 Customer Complaints Reporting

4530 Complaint Form Instructions
4530 Product and Problem Codes(Effective through July 17, 2020)
4530Product and Problem Codes (Effective July 18, 2020)

4530 Batch Filing Information

4530 Disclosure XML
4530 Complaint XML
Sample XML for 4530 Complaint
Data Intake SFTP Interface User Guide
4530 Complaints XSD

4530 Export

FINRA Gateway Reports allows you to export your firm 4530 Complaint and Disclosure filing data to a zip archive containing a CSV file. 4530 Complaints and Disclosures Data Dictionary documents all the data available within reports.

FAQs

What is the rule 4530 filings? ›

Rule 4530(f) requires firms to promptly file with FINRA copies of specified criminal actions, civil complaints and arbitration claims. Firms may file the required documents either electronically (as a scanned email attachment or scanned and saved on a disk) or in paper form.

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What are the reporting requirements for FINRA? ›

FINRA Rule 4530 (Reporting Requirements) requires member firms to promptly report to FINRA, and associated persons to promptly report to firms, specified events, including, for example, violations of securities laws and FINRA rules, certain written customer complaints, certain disciplinary actions the firm takes and ...

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Any misdemeanor convictions involving securities, investment, insurance, or commodities laws will result in a disqualification under FINRA. Members can also be suspended for any misdemeanor offense involving fraudulent pretenses such as false report, bribery, perjury, theft, or forgery.

What is the FINRA customer complaint rule 4530? ›

FINRA Rule 4530(a)(1)(B) requires a member firm to report when the member firm or an associated person of the member firm “is the subject of” any written customer complaint involving allegations of theft or misappropriation of funds or securities or of forgery.

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What are the criminal disclosure requirements for FINRA? ›

Understanding FINRA's Stance On Criminal Disclosures

FINRA mandates that its members report any felony allegations, indictments, convictions, guilty pleas, or no-contest pleas. Additionally, misdemeanor offenses involving fraudulent or deceitful acts are disclosable to FINRA.

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What will disqualify you from FINRA? ›

FINRA Disqualification Criteria

Certain misdemeanor convictions for 10 years from the conviction date. Temporary or permanent injunctions for unlawful securities or investment banking activities. Suspensions, bars, and expulsions from participating in a self-regulatory organization or a foreign equivalent.

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What are the SEC reporting requirements? ›

The SEC mandates that all public companies file regular 10-Ks to keep investors aware of a company's financial condition and to allow them to have enough information before they buy or sell securities issued by that company.

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FINRA Rule 5130(i)(9), which is referenced in the definitions of FINRA Rule 5131, defines "new issue" to mean "any initial public offering of an equity security as defined in Section 3(a)(11) of the Exchange Act, made pursuant to a registration statement or offering circular," with enumerated exceptions, and does not ...

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What should you not say to a creditor? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

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“Negotiating with a collection agency can be challenging, but it is vital to reach a fair settlement,” Raymond Quisumbing, a registered financial planner at Bizreport, said. “Offering 25%-50% of the total debt as a lump sum payment may be acceptable.

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The only way credit card companies are likely to forgive the full amount of your balances is if you file bankruptcy. However, there are other ways to get out of debt in a reasonable amount of time. For example, you may be able to have a portion of your credit card balances forgiven with a debt settlement program.

What misdemeanors are reportable on U4? ›

All misdemeanors involving investments or an investment-related business; fraud; false statements or omissions; wrongful taking of property; bribery; perjury; forgery; counterfeiting; extortion; or a conspiracy to commit any of these offenses must be reported on Form U4.

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What is an example of a FINRA violation? ›

Purchasing or selling securities in a customer's account without first contacting the customer and receiving the customer's authorization to make the sale or purchase, unless the broker has received from the customer written discretionary authority to effect transactions in the account or the broker was given ...

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Series 7 Exam

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Exchange Act Rules 17a-3 and 17a-4, as well as FINRA Rule 3110(b)(4) (Review of Correspondence and Internal Communications) and the FINRA 4510 Rule Series (Books and Records Requirements) (collectively, Books and Records Rules) require a firm to, among other things, create and preserve, in an easily accessible place, ...

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What is the FINRA rule 4540? ›

(a) Each member that is a clearing firm or self-clearing firm shall be required to report to FINRA in such format as FINRA may require, prescribed data pertaining to the member and any member broker-dealer for which it clears.

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What is FINRA Rule 4320? ›

To qualify as a threshold security under FINRA Rule 4320, an equity security must have an aggregate fail to deliver position at a registered clearing agency of 10,000 shares or more, and an aggregate fail to deliver position valued at $50,000 or more based on the last sale price for the security, or, if not available, ...

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