Members of Congress say they’re still concerned over racial disparities after meeting with Navy Federal Credit Union CEO | CNN Politics (2024)

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Members of Congress pressed the CEO of the nation’s largest credit union for answers about racial disparities in its mortgage lending during a Capitol Hill meeting Thursday but said they left unsatisfied with her responses.

Mary McDuffie, the CEO of Navy Federal Credit Union, met with three members of the Congressional Black Caucus who havedemanded answersin the wake of CNN’s reporting on racial disparities in the lender’s mortgage approvals.She told them that an external review the credit union commissioned had preliminarily found that the disparities were mostly explained by other factors, a spokesperson said.

But members of Congress said they still had concerns about the mortgage practices ofNavy Federal, which has more than 13 million members and lends to military servicemembers, defense personnel, veterans and their families.

“We’re trying to achieve the goal of closing the racial wealth gap in America,” said Rep. Steven Horsford, a Nevada Democrat, after meeting with McDuffie. “You cannot do that with practices like this that deny equal opportunity to homeownership.”

ACNN investigationpublished in December found that Navy Federal approved more than 75% of the White borrowers who applied for a new conventional home purchase mortgage in 2022 while approving less than 50% of Black borrowers who applied for the same type of loan, according to the most recent federal data available.

Photo illustration. Rafael Henrique/SOPA Images/Shutterstock Related article The nation’s largest credit union rejected more than half its Black conventional mortgage applicants

The nearly 29-percentage-point gap in Navy Federal’s approval rates was the widest of any of the 50 lenders that originated the most mortgage loans in 2022. The disparity remained even after accounting for variables available in public mortgage data such as applicants’ income, debt-to-income ratio and property value, CNN’s review found.

McDuffie met for about an hour Thursday withHorsford, the chair of the Congressional Black Caucus; Rep.Emanuel Cleaverof Missouri,the ranking Democrat on the House Subcommittee on Housing and Insurance; and Rep. Sydney Kamlager-Doveof California.

McDuffie declined to answer CNN’s questions as she entered and exited the closed-door meeting.

A Navy Federal spokesperson said in a statement that McDuffie shared with the House members the results of a “preliminary analysis” from an external review the credit union initiated showing that the racial disparity in approval rates “drops to around 1% when all other factors that we consider when approving home loans are incorporated, including credit score, verified income, and property information.” The spokesperson did not provide additional details or data supporting the analysis.

Navy Federal has previously argued that CNN’s analysis is incomplete because it did not include applicants’ credit scores or information about their available cash deposits or relationship history with the lender – none of which is publicly available in the public federal data. The credit union has declined to provide CNN any data that would make it possible to analyze those factors.

The credit union is “committed to engaging with policymakers on this important issue” and “we continue to work daily to help expand economic opportunity and access to credit for our diverse community of members,” the spokesperson said.

But Cleaver told CNN after the meeting that McDuffie and other Navy Federal representatives “could not provide an answer” explaining the racial disparities in mortgage approvals, and that he hoped to hear more from them in the future. “We’re expecting to have another meeting with them, we’re expecting to get facts this time,” he said.

Members of Congress say they’re still concerned over racial disparities after meeting with Navy Federal Credit Union CEO | CNN Politics (3)

Reps. Steven Horsford and Emanuel Cleaver speak to reporters after meeting with Navy Federal Credit Union CEO Mary McDuffie on Capitol Hill.

Horsford said that the members “asked very specific questions about the timeline” of Navy Federal’sexternal review,and found the responses from Navy Federal “inadequate.”

“Time is of the essence, because every single day that they don’t change or update their protocols is a servicemember, and particularly a Black or Latino servicemember, who is facing denials,” he said.

Navy Federal has also noted that a higher percentage of its mortgage loans go to Black borrowers than most other large lenders. But Horsford said Thursday that that excuse didn’t address “the issue of denials.”

“More than 40% of our servicemembers, active duty, are people of color,” he said. “So yeah, they are one of the leading lenders and mortgage lenders for Black home loans – because they have a higher percentage of servicemembers who are their membership. It should be higher.”

Several Democrats on the House Financial Services Committee, including Cleaver and ranking member Rep. Maxine Waters, a California Democrat, wrote a letter last weekaskingthe committee’s Republican chair to hold a hearing on the racial disparities in Navy Federal’s mortgage lending.

And ten Democratic senators have separatelyaskedfederal regulators to examine Navy Federal’s mortgage practices, citing both CNN and a separate analysis of public mortgage data by Senate banking committee staff that also found racial disparities in its lending.

Navy Federal is also facing a federal class-actionlawsuitfrom mortgage applicants who cite CNN’s reporting and allege that the credit union discriminated against them. A judge approved a motion to consolidate three separate lawsuits against the credit union into a single case last month.

Editor’s Note: This story was update to include a statement from Navy Federal.

Members of Congress say they’re still concerned over racial disparities after meeting with Navy Federal Credit Union CEO | CNN Politics (2024)

FAQs

Who is the CEO of Navy Federal Credit Union? ›

The world's largest credit union announced yesterday that Dietrich Kuhlmann, a retired U.S. Navy rear admiral, will become its new president and CEO on March 1. He will succeed outgoing CEO Mary McDuffie, a 24-year veteran of the company who has held the top post since 2018.

Can you call Navy Federal customer service? ›

Is Navy Federal Credit Union owned by the government? ›

Navy Federal Credit Union is not operated by the U.S. Navy or the Federal Government, but rather it is a privately run credit union that serves members of the Armed Services, veterans, and their families.

What's so special about Navy Federal Credit Union? ›

Because we're not-for-profit, any surplus funds are returned to our members as dividends, reduced loan interest and improvements to our products and services. That means we have great rates, lower fees and exclusive discounts.

Can you join Navy Federal without military? ›

Membership Eligibility

Our field of membership goes beyond current and retired members of the armed forces to include their families and household members, Department of Defense personnel and more.

Can I join Navy Federal Credit Union if my grandfather is deceased? ›

Upon the death of a Navy Federal member, the deceased's family remains eligible for membership in their own right. Eligible family members include spouses, parents, children (natural born, step and adopted), siblings, grandparents and grandchildren.

How much can you withdraw from Navy Federal ATM? ›

The daily cash limit is $1,000, which includes withdrawals at NFCU proprietary ATMs, manual cash at NFCU financial institutions, and cash back with a purchase at participating merchants. Daily limits may vary for other types of transactions.

Who is over Navy Federal? ›

VIENNA, Va. (March 14, 2024) – Kara Cardona has been announced as Navy Federal Credit Union's next Chief Operating Officer. Cardona replaces Dietrich Kuhlmann, who recently succeeded Mary McDuffie as Navy Federal's Chief Executive Officer. All transitions were effective as of March 1, 2024.

Who regulates Navy Federal Credit Union? ›

The National Credit Union Administration (NCUA) charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions.

How much do Navy Federal executives make? ›

The average Navy Federal Credit Union executive compensation is $230,743 a year. The median estimated compensation for executives at Navy Federal Credit Union including base salary and bonus is $234,318, or $112 per hour.

What bank merged with Navy Federal Credit Union? ›

Navy Federal's President & CEO Cutler Dawson says, "The merger with USA Federal Credit Union is a great opportunity for both credit unions as we unite our members, employees and operations."

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