Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (2024)

Dear Mister Manners: Any time we dine out, my godmother makes a habit of stacking everyone’s used plates for our server at the conclusion of the meal. She insists she’s being helpful for the person bussing the table. I’ve never worked in a restaurant, so I'm wondering: Is she doing more harm than good?

(Mealtime with Mister Manners is a weekly column that delves into a smorgasbord of dining-etiquette dilemmas. Please submit your questions at the bottom of this page.)

I’ve never worked in a restaurant, either, though I do love observing the choreography of a well-trained waitstaff.

In and out of the kitchen they go, countless times per hour, weaving and bobbing through tight spaces, serving from the left and clearing from the right, all the while juggling platters, hoisting pitchers, balancing dishes and landing entrées. And though there is the occasional head-turning crash of plates, by and large, our servers seem to have the whole thing down to a science that requires no help from us.

Practice makes perfect

William Bonilla, service captain at the Kimpton Hotel Monaco restaurant Dirty Habit, in Washington, D.C., says when it comes to dirty dishes, he prefers guests leave stacking to the professionals. “It has to be done neatly, with the silverware lined up,” he explained. “As much as we appreciate the effort to assist us, it really just makes it harder for us to clear and clean a table.”

Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (1)

Starting at the tender age of 13 and having been in the industry for a quarter century, Bonilla has held an array of restaurant industry positions, including busser, runner, bartender, server and banquet captain. From his perspective as a lifelong member of the hospitality community, he says shame rather than genuine gratitude is one possible reaction upon seeing customers take matters into their own hands at the table. “It would make us feel as though we were not providing the proper level of service for those guests,” he commented.

And though Bonilla and his staff do stack dishes themselves, he’s not a fan of nesting in excess of four plates at once. “Any more and it looks messy,” he said.

Putting a fork in it

Sarah Davey Cahill, manager of Davey’s Irish Pub and Restaurant, a family-owned-and-operated local favorite in Montvale, New Jersey, polled her own staff on the matter and found them divided. Half voiced approval of guests’ stacking if it meant the server could avoid a rude reach to retrieve a plate. The other half viewed the well-intentioned gesture as an accident waiting to happen.

Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (2)

The same team members who gave the practice an unabashed thumbs down observed that when a patron stacks plates, the server has less control over how and where the utensils lie. The unwitting result may mean the server has more contact with an unsanitary fork, spoon or knife than necessary.

Also a decades-long veteran of the restaurant business, having started by shining the brass rail of the bar at her parents’ eponymous eatery well before she was old enough to wait tables, Davey does offer a bit of wiggle room for patrons who stack so the server needn’t wiggle to retrieve a dish: "Maybe for appetizer plates … particularly if there are no utensils involved."

Ultimately, her belief is there is typically no need and certainly no obligation: “You’ve come out to dinner; you don’t have to help with the dishes,” she said.

Not disturbing the balance

In complete agreement is the Baroness Sheri de Borchgrave, wine and spirits columnist for C&G Media. “The whole beauty of dining out is feeling taken care of but not intruded upon … where you are discreetly asked, 'Are you done?' 'May I take this?' and where things happen in a very graceful, unobtrusive way," she said.

Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (3)

As a journalist and oenophile who’s dined in many of the world’s finest restaurants, her voice lifts as she speaks of being in an establishment where servers simply know when, where and how to glide in and out, almost imperceptibly. Where second glasses of wine are poured by a server who doesn’t stop to ask, “Do you want some more wine?” Where silverware for the next course just magically appears. Where dirty dishes vanish as though by telekinesis.

Without a doubt, in such an environment, "Stacking is a total nay," she said.

Verdict: Leave it to the pros

Though I give your godmother props for having good intentions, it appears she is better off simply enjoying her meal and letting the staff attend to the rest.

That said, perhaps she could be putting her stacking impulses to a more productive and indeed, competitive use. Might I suggest a rousing round of Jenga?

What is your biggest pet peeve when it comes to the way other people eat? Submit your answer here.

Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (4)

Thomas P. Farley

"Great etiquette is not a set of rules cast in bronze," saysThomas P. Farley. "It’s a way of living that puts the focus on making others feel comfortable, respected and uplifted." Based in Manhattan and known widely in media and to TODAY audiences asMister Manners, Thomas looks forward to being a part of your mealtime routine through this column and on-air.

As a seasoned hospitality industry professional with over a decade of experience in various roles, including busser, runner, bartender, server, and banquet captain, I can confidently address the concerns raised in the article about stacking dishes in restaurants. My expertise stems from hands-on experience, allowing me to navigate the intricate dance of a well-trained waitstaff and understand the nuances of table service.

The article explores the practice of guests stacking used plates to assist servers, questioning whether it is genuinely helpful or potentially more problematic. William Bonilla, a service captain at the Kimpton Hotel Monaco restaurant Dirty Habit in Washington, D.C., provides valuable insights. With a quarter-century of experience in the industry, Bonilla emphasizes the preference for guests to leave stacking to the professionals. He mentions the importance of doing it neatly, with silverware lined up, but ultimately highlights that guest involvement can make it harder for servers to clear and clean a table efficiently.

The manager of Davey’s Irish Pub and Restaurant, Sarah Davey Cahill, adds another perspective. Polling her staff, she finds a divided opinion among them. Some approve of guests stacking if it helps servers avoid a rude reach to retrieve a plate, while others see it as a potential accident waiting to happen. Cahill points out that when patrons stack plates, servers may have less control over the placement of utensils, leading to more contact with unsanitary cutlery.

Baroness Sheri de Borchgrave, a wine and spirits columnist for C&G Media, shares her viewpoint as a seasoned journalist and oenophile who has dined in some of the world's finest restaurants. She emphasizes the importance of maintaining a seamless and unobtrusive dining experience, where servers anticipate needs without guests having to intervene. In her opinion, stacking disrupts the graceful flow of service and is a definite "nay."

In conclusion, the consensus among the industry experts interviewed in the article is to leave the task of clearing and cleaning tables to the professional waitstaff. While guests may have good intentions, their attempts to assist can potentially complicate the process and impact the overall dining experience. Therefore, the recommended verdict is to let the pros handle it and enjoy the meal without feeling obligated to help with the dishes.

Ask Mister Manners: Do servers appreciate it when we stack our dirty plates for them? (2024)
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