FAQs
How do I contact Macmillan customer care? ›
Friendly and efficient service is our top priority. Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.
Is Macmillan Learning legit? ›Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.
Which of the following can you not do on the Macmillan Learning Support site? ›On the Macmillan Learning support site, you cannot reset your Achieve password. This means that if you forget your Achieve password, you won't be able to change it on the Macmillan Learning support site.
Where to find access code for achieve? ›Get an access code
- Purchase from your school bookstore - You may have purchased an access code from your bookstore, either in the form of an access card or contained in a new book.
- Get directly from your instructor - In some cases (such as class tests) your instructor may have provided you with an access code.
May 16, 2023
call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams). chat online to us.
Is Macmillan support free? ›You can call the Macmillan Support Line for free on 0808 808 00 00, 8am to 8pm, 7 days a week. Advisers can provide emotional and practical support and information.
How much of your donation goes to Macmillan? ›How will you use my donations? We rely on donations for 98% of our income, and your money will help us to provide a variety of services that help make sure everyone living with cancer gets support, no matter what their situation.
When should I contact Macmillan nurses? ›You are usually referred to a CNS when you are first going for tests for cancer, or have just been diagnosed with cancer. They will give you a telephone number so you can contact them. But there may not always be a CNS for your type of cancer. You can ask your doctor if there is a nurse specialist you can talk to.
Where is Macmillan Publishers located in the US? ›Macmillan Publishing, headquartered in New York, NY., is a group of book publishing companies. The company, founded in 1952, also focuses on educating tomorrow leaders and thinkers with it's selection of college and academic titles, and magazines and journals.
Can I refund achieve? ›If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.