USAA Bank Review 2024 (2024)

Personal Finance Banking Savings

Written by Sophia Acevedo, CEPF; edited by Laura Grace Tarpley; reviewed by Evelyn He

2024-03-29T19:15:13Z

  • Overall Rating
  • Pros and Cons
  • About USAA
  • FAQs
  • USAA Bank Account Reviews
  • How USAA Bank Compares
  • Why You Should Trust Us
USAA Bank Review 2024 (1) USAA Bank Review 2024 (2)

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Compare USAA products

Editor's Rating

4/5

Annual Percentage Yield (APY)

0.01%

Minimum Deposit

$25

Editor's Rating

4.25/5

Annual Percentage Yield (APY)

0.01% on balances of $1,000 or more

Variable APYs are current as of 03/15/2024. Rates are subject to change. Fees may reduce earnings.

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Minimum Deposit

$25

Editor's Rating

3.75/5

Annual Percentage Yield (APY)

up to 5.05%

Rates effective as of 04/01/2024 and are subject to change. Fees may reduce earnings. Early withdrawal penalties apply.

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Minimum Deposit

$1,000

Minimum initial deposit and minimum balance is $1000 for Standard Fixed CD

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Start saving

USAA, Member FDIC

USAA Bank Review: Overall Rating

FeaturePersonal Finance Insider rating (out of 5)
Savings4
Checking4.25
CD3.75
Trustworthiness4
Total4

USAA Bank Pros and Cons

ProsCons
  • Products and services geared toward military members and their immediate family (spouses and children)

  • Free checking account; may also be eligible for a checking account bonus

  • No monthly service fees for checking and savings accounts

  • Variety of CD terms

  • Limited financial centers (CO, MD, NY and TX)
  • Limited customer service availability
  • Low savings account rates

About USAA

USAA is a diversified financial services group that has insurance, mortgages, personal loans, auto loans, investing, banking, and retirement options. Bank products and services are provided by USAA Federal Savings Bank.

Membership is open to active or past military members. You may also join if you are the spouse or child of a military member.

USAA has financial centers in Colorado, Maryland, New York, and Texas. Financial centers are open from 9 a.m. to 5 p.m. CT on weekdays.

USAA customer support is also available by phone. Hours may vary by department, with maximum hours from 6 a.m. to 10 p.m. CT on weekdays and 8 a.m. to 8 p.m. on Saturdays.

The USAA mobile app received 4 out of 5 stars in the Google Play Store and 4.8 out of 5 stars in the Apple Store.

USAA Bank products are provided by USAA Federal Savings Bank, Member FDIC and are insuredfor up to $250,000 for individual bank accounts, and an additional $250,000 per account owner.

Is USAA Trustworthy?

USAA has an A+ rating from the Better Business Bureau.

USAA has been involved in a recent controversy. In 2022, the Financial Crimes Enforcement Network (FinCEN) required USAA Federal Savings Bank to pay a $140 million civil money penalty when accused of failing to report suspicious transactions to FinCEN in a timely or accurate manner.

USAA Bank FAQs

Is USAA Bank a real bank?

Yes, USAA Bank (also referred to as USAA Federal Savings Bank) is a legitimate financial institution. Bank products provided by USAA Federal Savings Bank, Member FDIC are secure up to $250,000 per depositor, per category. FDIC insurance protects consumers in the event of a bank failure.

How can I get into USAA Bank?

You must meet certain membership requirements to open an account with USAA. Membership is open to active or past military members. You may also join if you are the spouse or child of a military member.

Do you need money to open a USAA bank account?

You need at least $25 to open a savings or checking account. An initial deposit of $1,000 or more is required to open a CD.

Is USAA a good bank?

If you or a family member are active or past military, USAA could be a good choice. USAA offers a wide range of products, including bank accounts, investment accounts, insurance, loans, and mortgages. USAA is also a better fit for people who want online and mobile access to their bank. It doesn't have many financial centers throughout the US.

Is USAA a bank or a credit union?

Bank products and services are provided by USAA Federal Savings Bank, so it's a bank, not a credit union.

USAA Bank Account Reviews

USAA Savings Account

USAA Savings Account

Start saving

USAA, Member FDIC

Insider’s Rating

4/5

Fees

no monthly service fee

Annual Percentage Yield (APY)

0.01%

Minimum Opening Deposit

$25

Pros

  • $25 minimum opening deposit
  • No monthly service fees
  • Free ATM card upon request

Cons

  • Low interest rate

Insider’s Take

The USAA Savings Account doesn't charge any monthly fees. You can also get a free ATM card even though it's a traditional savings account, which provides an easy way to access money in your account.

Product Details

  • Available to active military, veterans, and military families
  • Financial centers in Colorado, Maryland, New York, and Texas.
  • 1,200 USAA ATMs; 100,000 USAA-preferred ATMs nationwide
  • Interest compounded and deposited monthly
  • FDIC insured

The USAA Savings Account doesn't charge any monthly fees. You can also get a free ATM card even though it's a traditional savings account, which provides an easy way to access money in your account. USAA savings rates are lower than the national average, though.

USAA Classic Checking Account

USAA Classic Checking

USAA Bank Review 2024 (7)

Insider’s Rating

4.25/5

Fees

no monthly service fees

Annual Percentage Yield (APY)

Variable APYs are current as of 03/15/2024. Rates are subject to change. Fees may reduce earnings.

0.01% on balances of $1,000 or more

Minimum Opening Deposit

$25

Pros

  • Reimburses up to $10 per monthly statement cycle in out-of-network ATM fees
  • No Non-Sufficient Funds fees
  • Overdraft protection is available
  • Early pay day when you set up direct deposit (limitations apply)
  • Access to over 100,000 no surcharge-fee ATMs

Cons

  • Other banks may reimburse more in out-of-network ATM fees monthly

Insider’s Take

USAA has one of the best banks for the military. Most notably, it has a strong checking account with a large ATM network, and it will also reimburse up to $10 per monthly statement cycle in monthly out-of-network ATM fees.

Product Details

  • Membership is open to active duty, National Guard, reserves, veterans who served honorably, Cadets or Midshipmen; and spouses and children of USAA members
  • Financial centers in Colorado, Maryland, New York, and Texas
  • 100,000 USAA-preferred ATMs nationwide
  • Interest compounded and credited monthly
  • Member FDIC

The USAA Classic Checking is USAA's strongest bank product, and it's especially a good choice if you want flexible ATM options. New customers may be eligible for a cash bonus of .

USAA has 100,000+ USAA-preferred ATMs nationwide.

USAA Bank CD

USAA Fixed Rate CD

USAA Bank Review 2024 (8)

Insider’s Rating

3.75/5

Perks

USAA Federal Savings Bank is one of the best banks for the military, veterans, and their eligible family members.

Annual Percentage Yield (APY)

Rates effective as of 04/01/2024 and are subject to change. Fees may reduce earnings. Early withdrawal penalties apply.

up to 5.05%

Minimum Opening Deposit

Minimum initial deposit and minimum balance is $1000 for Standard Fixed CD

$1,000

Pros

  • Variety of term lengths to choose from

Cons

  • Minimum initial deposit and minimum balance is $1,000 for Standard Fixed CD

Insider’s Take

You may like USAA Federal Savings Bank Standard Fixed Rate CDs if you're looking to explore a variety of term lengths — terms range from 91 days to 7 years.

USAA Fixed Rate CD review

Product Details

  • 5.05% APY is available for 182-days Standard Fixed Rate CD.
  • USAA Federal Savings Bank is one of the best banks for the military, veterans, and their eligible family members.
  • Rate depends on initial term of the CD. Interest rate is fixed until the maturity date.
  • Terms range from 91 days to 7 years
  • Interest paid monthly, compounded if credited to CD balance
  • Early withdrawal penalties: 30 days of interest on 30-day terms; 90 days of interest on terms between 31 days and 1 year; 180 days of interest on terms more than 1 year but fewer than 5 years; 365 days of interest on terms 5 years or more.

You may like USAA's CDs if you're looking to explore a variety of term lengths — terms range from 30 days to 7 years.

USAA CD rates are competitive on terms between 9 months and 2 years. If you're looking for shorter or longer terms, other online banks will likely offer higher rates right now.

How USAA Bank Compares

USAA vs. Navy Federal

Active military, veterans, employees or retirees of the Department of Defense, and family members of any of the aforementioned groups are eligible to open accounts at Navy Federal.

If you prioritize finding a bank with a large branch presence, you might prefer Navy Federal over USAA. Navy Federal has 355 branches around the world. USAA only has offices in a few US states.

Both financial institutions offer strong checking accounts. Choosing between Navy Federal and USAA could depend on minor preferences between checking account features.

The Navy Federal Free Active Duty Checking™ Account has no monthly service fee and a $0 minimum opening deposit. The account offersaccess to 30,000 free ATMs and gets refunded up to $20 per month in out-of-network ATM fees.

In comparison, the USAA Classic Checking is a free checking account with a $25 minimum opening deposit. It has access 100,000 USAA-preferred ATMs, and refunds up to $10 per month in out-of-network ATM fees. New customers may also be eligible for a cash bonus.

Navy Federal Credit Union Review

USAA vs. PenFed

Pentagon Federal Credit Union is another financial institution that offers services for military members and their families. The credit union also permits anyone in the US to become a member by opening a savings account.

Your decision between the two may boil down to which has a branch in your state. Pentagon Federal Credit Union has about 50 branch locations in 13 states, mainly on the East and West Coast. Meanwhile, USAA only has offices in a few financial centers in Colorado, Maryland, New York, and Texas.

Each financial institution offers a distinct checking account. Deciding between these two might hinge on which account features stand out the most to you.

Pentagon Federal Credit Union charges a $10 monthly service fee on the Pentagon Federal Credit Union Access America Checking Account unless you meet certain requirements each month. The USAA Classic Checking doesn't charge any monthly service fees and offers a cash bonus to new customers.

If you meet the monthly requirements though, the Pentagon Federal Credit Union Access America Checking Account pays 0.15% APY on daily balances of less than $20,000 and 0.35% APY on daily balances of $20,000 up to $50,000.

Pentagon Federal Credit Union Review

Why You Should Trust Us: How We Reviewed USAA Bank

For our USAA Bank review, we rated bank products and services using our bank account methodology and CD methodology. At Personal Finance Insider, we rate products on a scale from zero to five stars. We also compare and contrast the features and fine print of various products to help determine if the account may be right for you.

For example, we'll look at early withdrawal penalties and CD variety specifically for CDs. Meanwhile, for checking accounts, we'll factor in the ATM network size and fees, as well as its overdraft protection options.

USAA Bank Review 2024 (9)

Sophia Acevedo, CEPF

Banking Editor

Sophia Acevedo is a banking editor at Business Insider. She edits and writes bank reviews, banking guides, and banking and savings articles for the Personal Finance Insider team. She is also a Certified Educator in Personal Finance (CEPF).Sophia joined Business Insider in July 2021. Sophia is an alumna of California State University Fullerton, where she studied journalism and minored in political science. She is based in Southern California.You can reach out to her on Twitter at @sophieacvdo or email sacevedo@businessinsider.com.Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>Below are links to some of her most popular stories:

USAA Bank Review 2024 (10)

Evelyn He

Compliance and Operations Associate

Evelyn He is a compliance and operations associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst.Outside of work, she enjoys spending time with her 15-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber.

Top Offers From Our Partners

USAA Bank Review 2024 (11)

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FAQs

What is happening to USAA bank? ›

USAA Bank returned to profitability in 2022, reporting $139 million in net income, but lost $313 million last year. Early last year, USAA announced it had eliminated the ATM usage fees it charged members — expanding its network of surcharge-free ATMs to more than 100,000 locations around the country.

What is the rating of USAA bank? ›

Key Takeaways: USAA Bank earns 4.2 out of 5 stars overall, namely for its low deposit requirements on checking, savings and certificate of deposit (CD) accounts. The bank's main focus is on online services, as it has only a few branches across the U.S.

Is my money safe with USAA? ›

USAA Federal Savings Bank is a federally insured, members-only online bank that offers checking and savings accounts, CDs, credit cards, mortgages and other loans.

What bank is better than USAA? ›

Navy Federal is better for in-person banking, with 350 branches worldwide compared to just four financial centers operated by USAA. That said, USAA's network of over 100,000 preferred ATMs with up to $10 in refund per statement cycle for non-preferred network ATMs is larger than Navy Federal's 30,000+ fee-free ATMs.

Where does USAA rank in banking? ›

I'm excited to share that USAA Bank has once again topped the US list on Forbes' World's Best Banks 2024! This is the second year that we've ranked #1, which would not be possible without our incredible teammates that work tirelessly to provide a world-class experience for our members.

Is USAA financially stable? ›

Federal regulations require USAA Federal Savings Bank (FSB) to make information about our financial strength and risk management practices publicly available. We're committed to practicing prudent financial and risk management. As a result, we're a safe and stable institution.

Who bought out USAA? ›

In 2015, USAA employed more than 32,000 people at its offices throughout the world. On July 26, 2019, the Charles Schwab Corporation announced it would acquire USAA's investment management and brokerage accounts for $1.8 billion. The deal with Charles Schwab closed on May 26, 2020.

Why does USAA have an F rating? ›

A check of the BBB website provides a few answers. The failing grade is due to two stated reasons. The first is that the company agreed this year to a $15 million settlement with the U.S. Consumer Financial Protection Bureau over how USAA's banking arm mishandled thousands of personal checking accounts.

What are the disadvantages of USAA? ›

Disadvantages of USAA home insurance include limited extra coverage options and availability since the company only writes policies for homeowners with military affiliations.

How reliable is USAA? ›

In our survey, we found that around 60% of USAA policyholders have filed an insurance claim, while 40% have not. Our survey also discovered that those with a USAA auto insurance policy were overall happy with the company's customer service during the claims process, giving USAA a 4.3-star rating out of 5.0.

Is USAA bank safe from collapse? ›

USAA Federal Savings Bank (FSB)

FSB is an FDIC-insured Federal savings bank depository institution subject to primary regulation and supervision examination by the Office of the Comptroller of the Currency (OCC).

What is the lawsuit against USAA? ›

A district attorney in California has sued USAA and others over an alleged fraudulent scheme to defraud customers whose vehicles are totaled in an accident. Shown is a 2018 car wreck in San Antonio.

Is USAA financially sound? ›

USAA reported a net income of $1.2 billion in 2023, after posting a $1.3 billion net loss for 2022. The year prior to that, the financial services and insurance giant reported a $3.3 billion profit. Revenue increased to $42.5 billion in 2023, up 17% from $36.3 billion the year before.

What is so special about USAA? ›

Membership Discounts and Savings. When you join USAA, you enjoy specialized financial resources, access to representatives who have been where you are and know where you're going, and products that fit your lifestyle now and in the future. Here are a few of the benefits you get with your USAA Membership.

What is USAA ranked? ›

USAA is No. 1 in our best car insurance companies ranking, and its average insurance rates are often cheaper than the national average. Geico ranks No. 5.

Are USAA rates high? ›

USAA has the lowest average full-coverage rates of the major auto insurance companies at $1,512 per year, but this provider isn't available to everyone. Both Progressive and USAA are below the national average of $2,008 when it comes to annual car insurance premiums.

What bank owns USAA? ›

USAA is owned by its members, who are primarily current and former members of the U.S. armed forces as well as family members of those who served. USAA is headquartered in San Antonio and has been a privately-owned financial institution since its founding in 1922.

Which is the No. 1 bank of the USA? ›

Chase Bank

What is USAA bank rating? ›

Account TypeRating
Checking4.7
Savings2.9
CD4.7
1 more row

Is USAA insurance in financial trouble? ›

For 2022, USAA reported a net loss of $1.3 billion, its first loss for a full year since 1923 — 100 years ago. Also, USAA said its net worth — basically, the difference between what it owns and what it owes — declined dramatically from $40.1 billion in 2021 to $27.4 billion in 2022.

Is there an issue with USAA today? ›

No, we are not detecting any problems with USAA right now.

The last outage detected for USAA was on Thursday, May 23, 2024 with a duration of about 1 hour.

Is USAA getting out of investments? ›

No. USAA sold their investment businesses so they could focus on their insurance and banking businesses. Schwab acquired USAA wealth management services, brokerage accounts and investment management solutions. Victory Capital acquired USAA Mutual Funds, USAA 529 College Savings Plan and USAA ETF businesses.

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