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The Travelex Money Card
An award-winning prepaid travel card that can be used wherever Mastercard is accepted online or in-store at millions of outlets around the world, conveniently allowing you to tap & go worldwide.
5☆ Canstar rating: 2016, 2017, 2018 2019, 2020 and Mozo best prepaid travel card winner 2022 & 2023.
BUY TRAVELEX MONEY CARD
$0 Eftpos Fees
$0 ATM Fees1
$0 Currency Conversion Fees^
$0 Online Shopping Fees*
$0 Free Delivery to Your Home
Special Offer
Load AUD on your Travelex Money Card and save when spending in the below currencies
- Free Online AUD Load and Top-Ups
- $0 International ATM Fees
SEE SPECIAL OFFER
 |  |  |  |  |
| FJD | KRW | VND | KHR | PHP |
 |  |  |  |  |
| AED | IDR | TWD | MYR | CNY |
*Rates shown are for orders below AU$2,000. You get a better rate when spending over $2000.
VIEW OTHER CURRENCIES COUNTRIES THAT ACCEPT THE EURO
×
$0 Currency Conversion Fee
when spending a currency not on your travel card:
No currency conversion fee will be charged when transacting in a local currency that is unsupported or insufficiently loaded on your card. The applicable Spend Rate will apply to foreign exchange transactions in accordance with the Terms and Conditions. 1.
The below calculator is a handy tool to help you estimate the applicable exchange rate for your transaction2:
Spend Calculator
You can use this calculator to see what your spend would look like for your trip. It will help you estimate the applicable exchange rate for your transaction.
Terms:
1 A foreign exchange ‘Spend Rate’ rate will apply to foreign exchange transactions in accordance with The Product Disclosure Statement
2 The calculator provides an estimate, the exchange rate applied will be the prevailing exchange rate at the time the funds are spent.
×
Countries that are members of the European Union that use euros are:
- Austria
- Belgium
- Croatia
- Cyprus
- Estonia
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Portugal
- Slovakia
- Slovenia
- Spain
Countries that are not part of the European Union, but still use euros are:
- Andorra
- Monaco
- San marino
- Vatican City
- Kosovo
- Montenegro
Countries that are part of the European Union that do not use euros are:
- Bulgaria
- Hungary
- Czech Republic
- Poland
- Romania
- Denmark
- Sweden
You may buy or load money in up to 10 currencies at any one time and it can be easily managed online or via our Travelex Money App. From Australia, to the US, to Japan and the UK, the Travelex Money Card is the best travel money card for Europe, Asia, America and other continents. Receive great rates and no fees when buying or loading foreign currency on the card using these methods.
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UNLIMITED FREE overseas ATM withdrawals1
Highly competitive exchange rates
NO fees when you buy online
$0 Currency conversion fee^
24/7 Global Assistance
Convenient Mobile App
Download it here
Shop at millions of outlets wherever Mastercard is accepted and on international websites with the local currency
Buy online, collect in-store or get it delivered to your home
5☆ outstanding value award winning travel money card
Exclusive offers with Mastercard PricelessTM Cities
No account or membership required
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1
Order your travel card
Order your Travelex Money Card online or in-store (passport or driver's license required)
2
Get your travel card
Free delivery to your home or collect from a Travelex store
4
Register for My Account
Simply activate your card by registering your account via the app or online
5
Top Up
Manage and check your balance online and on your mobile
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NO fees online
$0 Currency conversion fee^
Withdraw daily up to AU$3,000 (or currency equivalent)
Maximum Card limit of AU$50,000
Free initial and replacement card
The following fees and limits apply. Fees and limits are subject to variation in accordance with the Terms and Conditions. Unless otherwise specified, all fees will be debited in AU$ Currency
If there are insufficient funds in AU$ Currency to pay such fees, then we will automatically deduct funds from other Currencies in the following order of priority: AU$, US$, EU€, GB£, NZ$, THB, CA$, HK$, JP¥, SG$.
Initial Card Purchase Fee
(charged at the time of purchase)
• Online: FREE via travelex.com.au or the Travelex Money App
• In-Store: FREE for loads of foreign currency (loads of Australian dollars (AUD) incur a fee of 1.1% of the amount or $15 whichever is greater).
Top Up Fee
• Online: FREE via travelex.com.au or the Travelex Money App
• In-Store: FREE for top-ups of foreign currency (top-ups of AUD incur a fee of 1.1% of the amount or $15 whichever is greater).
• BPAY: Top-ups
not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
- MasterCard Biller Code: 184416
- Reference No: your 16 digit Travelex Money Card number
- Funds will be allocated to your default currency. To check your default currency login to your account.
Additional Emergency card fee
AU$5.00
International ATM withdrawal and EFTPOS fee (outside Australia)
FREE (note: Some ATM operators may charge their own fees or set their own limits)
Domestic ATM withdrawal and EFTPOS fee - when you use your Card to make a Withdrawal or purchase in Australia and you have AU$ Currency on your Card
FREE (note: Some ATM operators may charge their own fees or set their own limits)
Cash over the counter fee (where cash is obtained over the counter)
FREE
Monthly inactivity fee
- Charged at the start of each month if you have not made any transactions on the card in the previous 12 months
- Unless your card is used again, or reloaded, this fee applies each month until the card is closed or the remaining card balance is less than the inactivity fee.
AU$4.00 per month
24/7 Global Emergency Assistance
FREE
Closure/withdrawal fee
- Charged when you close your card or withdraw from your Card Fund. This fee is set and charged by Mastercard Prepaid.
AU$10.00
Currency to Currency foreign exchange rate
- This is applied when you move your funds from one currency to another currency.
At the then applicable retail foreign exchange rate determined by us. We will notify you of the rate that will apply at the time you allocate your funds from one currency to another.
Currency Conversion Fee
- Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/ies used to fund the transaction.
FREE*
*The Spend Rate will apply to foreign exchange transactions in accordance with the Terms and Conditions.
The following fees and limits apply. Fees and limits are subject to variation in accordance with the Terms and Conditions. Unless otherwise specified, all fees will be debited in AU$ Currency
If there are insufficient funds in AU$ Currency to pay such fees, then we will automatically deduct funds from other Currencies in the following order of priority: AU$, US$, EU€, GB£, NZ$, THB, CA$, HK$, JP¥, SG$.
Maximum number of cards you may hold in your name at any one time (not including the linked Additional Emergency card provided to you if required at the time of purchase)
One
Minimum amount for initial purchase online and on the app
Minimum amount for initial purchase in-store
AU$350 or currency equivalent
AU$100 or currency equivalent
Minimum amount for card top-up online and on the app
AU$50 or currency equivalent
Maximum amount you can load on initial online purchase (load):
The maximum amount you can load on the card at the time of the initial online purchase is AU$5,000 equivalent.
Maximum amounts for online top-up (app and website):
to a maximum of $10,050 per single top-up; and
to a maximum of $10,050 top-up value over 24hrs; and
to a maximum of $20,000 top-up value over 21 days.
Maximum bank transfer or BPAY® top up amount per day
AU$25,000
Maximum balance allowed across all currencies during any 12 month period
AU$75,000
Cash over the counter limit in any 24 hour period
AU$350
Maximum you can withdraw from ATMs in any 24 hour period (some ATM operators may set their own withdrawal limits which may be lower than this limit)
AU$3,000 or currency equivalent
Maximum value of EFTPOS transactions during any 24 hour period
AU$15,000 or currency equivalent
Maximum balance allowed at any one time across all currencies
AU$50,000
Other Important Information
Please read the following information about your Travelex Money Card carefully:
- Your Travelex Money Card does not generate any interest or any other similar return. You do not earn interest on the amount standing to the credit of the Travelex Money Card Fund accessed by the card.
- Although the issuer of the card is an authorised deposit-taking institution in Australia, the Card is not a deposit account with the Issuer.
Important Information about Fees & Limits for loads/top ups made online:
- If you are making a purchase or topping up the Card online via www.travelex.com.au (i) the initial load and top up fee may differ to (but not be greater than) those contained in the “Fees and Limits Table” of this Product Disclosure Statement; and (ii) the limits may differ to those contained in the “Fees and Limits Table” of this Product Disclosure Statement. Travelex may also charge a card surcharge if you pay with a credit or debit card. Please refer to the relevant online terms and conditions available at www.travelex.com.au for details of the applicable fees and limits.
Fees and Limits
Terms & Conditions
Travelex Money Card terms and conditionsNotice of Change for Travelex Money Card Travelex general terms and conditions
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Convenience on the go
- Top up your Travelex Money Card
- Check your balance
- Quick touch log in
The app requires Android 5.0 and up or iOS 10.0 or later.
Compatible with iPhone, iPad and iPod touch.
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When purchasing foreign currency and travel money card online, the name on the order details must match the name on the payer’s bank account, debit or credit card.
For this reason, Travelex Money Card cannot be bought as a gift for someone else.
You can only hold one card in your name at any one time.
An Additional Emergency card is a replacement card as a back-up only which you must only use if your primary card is damaged, lost, misused or stolen.
An Additional Emergency card can only be purchased at the time of purchasing the Travelex Money Card. It cannot be added to your account at a later date.
Top-up via the Travelex website
Note that you must use your unique reference number when paying or the transfer may be delayed.
Top-up via the Travelex Money App
Note that you must use your unique reference number when paying or the transfer may be delayed.
Move currencies on your card, instantly!
If you have AUD (or any other currency) already loaded on the card, you can move your funds to another currency within the Travelex Money App. Instant top-up!
Top-up in a Travelex store
Direct top-up via BPAY:
Top-ups not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
You must make payment using your own account.
MasterCard Biller Code: 184416
Reference No: your 16 digit Travelex Money Card number
Funds will be allocated to your default currency. To check your default currency login to your account.
Top ups will generally take two business days to be processed however may take longer if the payment is not made before 2pm on a business day Australian Eastern Standard Time.
The best travel money card for Australians is the one that caters to the currencies available at your destination, removes ATM withdrawal and foreign purchase fees, and has the best exchange rate.
Find our exchange rates for all major currencies and plan your holiday today.
The Travelex Money Card is a prepaid travel card and has been awarded the best prepaid travel card by Mozo two years in a row.
Yes, travel money cards come with a host of advantages that can save you money when travelling. These include the ability to load multiple currencies at a fixed and competitive exchange rate, and the capability to make purchases in-store, online, and at ATMs worldwide with no overseas ATM or withdrawal fees.
Some of the benefits of a travel card include:
- Locking in fixed foreign currency exchange rates and avoiding foreign transaction fees before you travel
- The ability to load multiple currencies onto one card, similar to a travel debit card
- The ability to spend money conveniently and comfortably overseas
- No overseas ATM withdrawal fees
- No fees when making online purchases
Money travel cards can be ordered online and topped up via a convenient mobile app.
A travel money card is a global currency card that allows you to load several foreign currencies into a personal account at a prevailing exchange rate. Like debit and credit cards, a travel money card can be used to make purchases in stores, online, and to withdraw cash at ATMs while travelling. You can buy currencies and add or reload them into your travel money card account via a mobile app whilst abroad.One of the best ways to use the Travelex Money Card is with the Travelex Money App. The Travelex Money App makes ordering, transferring, and checking currencies quick and simple on your travel card. You can also use the Travelex travel exchange rate tracker to check currencies in real time.You can order a travel money card online or purchase one directly from a Travelex store. Find a store near you.
- Travel money cards can be ordered online and collected in store next day.
- Just walk in store. Cards purchased and loaded in-store are active and ready-to-use on the spot. We will automatically transfer funds between currencies complete your card transactions.
- Home delivery within 5-7 business days.
Travelex Money Cards ordered online and picked up in-store, or those purchased directly in-store do not require activation.
The Travelex Money Card is a Mastercard travel card, meaning it is free to make international withdrawals at ATMs displaying the Mastercard acceptance mark. It is also free to obtain cash over the counter and to make online purchases with a travel money card. However, some ATM operators may charge their own withdrawal ATM fees. Be sure to check with the ATM in question prior to making cash withdrawals.
Similar to any bank account, you can withdraw money from your travel money card at ATMs worldwide. When withdrawing cash, select the “credit” option on the ATM machine screen to access funds. You will not be charged credit card fees by selecting this option. If the “credit” option does not work, try selecting “debit” or “savings”. The maximum withdrawal amount is 3,000 Australian dollars each 24 hour period. Bear in mind that some ATMs may also have their own ATM fee, adding a cost to your withdrawal.
The Travelex Money Card is a multi currency card that can be used in most countries around the world. Widely considered the best travel money card for overseas travel, the Travelex Money Card can be used in the US, Europe, Japan, Canada, Hong Kong, Singapore, Japan, New Zealand, and many more countries.
The initial card fee is free, subject to minimum load amounts. Please see the fees and limits section for more information.
There are fees associated with the way you use your card e.g. the type of transaction, the currency you use, and when you move currencies on your card. Limits also apply to top up amounts and method of top up.
Please see more information on applicable fees and limits section.
Activity on your Travelex Money Card is monitored every day to detect unusual behaviour, and if something is spotted you'll be contacted to check your transactions.
There are also things you can do to help keep your travel money secure:
•Sign your card as soon as you receive it
•Check your transactions regularly and report anything unusual to Card Services immediately
•If you print statements from the internet, keep them safe and shred them when you've finished using them
•Never give your personal details to someone on the phone
•Don't give out your details in response to unsolicited email
•Be wary of anyone who asks for common security details like your mother's maiden name, passwords, date of birth, or information about your work
•Never give your PIN to anyone, even if they claim to be from your card issuer
•Don't let yourself get distracted when using cash machines or point of sale terminals - somebody may be trying to find out your PIN
Most common questions
Important note about purchasing a Travelex Money Card
When purchasing foreign currency and travel money card online, the name on the order details must match the name on the payer’s bank account, debit or credit card.
For this reason, Travelex Money Card cannot be bought as a gift for someone else.
You can only hold one card in your name at any one time.
An Additional Emergency card is a replacement card as back-up only which you must only use if your primary card is damaged, lost, misused or stolen.
An Additional Emergency card can only be purchased at the time of purchasing the Travelex Money Card. It cannot be added to your account at a later date.
Travelex Money Card Top-Up Tips
Top-up via the Travelex website
Note that you must use your unique reference number when paying or the transfer may be delayed.
Top-up via the Travelex Money App
Note that you must use your unique reference number when paying or the transfer may be delayed.
Move currencies on your card, instantly!
If you have AUD (or any other currency) already loaded on the card, you can move your funds to another currency within the Travelex Money App. Instant top-up!
Top-up in a Travelex store
Direct top-up via BPAY:
Top-ups not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
You must make payment using your own account.
MasterCard Biller Code: 184416
Reference No: your 16 digit Travelex Money Card number
Funds will be allocated to your default currency. To check your default currency login to your account.
Top ups will generally take two business days to be processed however may take longer if the payment is not made before 2pm on a business day Australian Eastern Standard Time.
Are Travelex Money Cards worth it?
Yes, travel money cards come with a host of advantages that can save you money when travelling. These include the ability to load multiple currencies at a fixed and competitive exchange rate, and the capability to make purchases in-store, online, and at ATMs worldwide with no overseas ATM or withdrawal fees.
Some of the benefits of a travel card include:
- Locking in fixed foreign currency exchange rates and avoiding foreign transaction fees before you travel
- The ability to load multiple currencies onto one card, similar to a travel debit card
- The ability to spend money conveniently and comfortably overseas
- No overseas ATM withdrawal fees
- No fees when making online purchases
Money travel cards can be ordered online and topped up via a convenient mobile app.
What is the best prepaid travel card for Australians?
The best travel money card for Australians is the one that caters to the currencies available at your destination, removes ATM withdrawal and foreign purchase fees, and has the best exchange rate.
The Travelex Money Card is a prepaid travel card and has been awarded the best prepaid travel card by Mozo two years in a row.
What is a travel money card?
A travel money card is a global currency card that allows you to load several foreign currencies into a personal account at a prevailing exchange rate. Like debit and credit cards, a travel money card can be used to make purchases in stores, online, and to withdraw cash at ATMs while travelling. You can buy currencies and add or reload them into your travel money card account via a mobile app whilst abroad.
One of the best ways to use the Travelex Money Card is with the Travelex Money App. The Travelex Money App makes ordering, transferring, and checking currencies quick and simple on your travel card. You can also use the Travelex travel exchange rate tracker to check currencies in real time.
You can order a travel money card online or purchase one directly from a Travelex store. Find a store near you.
How long does it take to get a travel money card?
- Travel money cards can be ordered online and collected in store next day.
- Just walk in store. Cards purchased and loaded in-store are active and ready-to-use on the spot. We will automatically transfer funds between currencies complete your card transactions.
- Home delivery within 5-7 business days.
Travelex Money Cards ordered online and picked up in-store, or those purchased directly in-store do not require activation.
Do you get charged for using a travel money card?
The Travelex Money Card is a Mastercard travel card, meaning it is free to make international withdrawals at ATMs displaying the Mastercard acceptance mark. It is also free to obtain cash over the counter and to make online purchases with a travel money card. However, some ATM operators may charge their own withdrawal ATM fees. Be sure to check with the ATM in question prior to making cash withdrawals.
Can I withdraw money from my travel card?
Similar to any bank account, you can withdraw money from your travel money card at ATMs worldwide. When withdrawing cash, select the “credit” option on the ATM machine screen to access funds. You will not be charged credit card fees by selecting this option. If the “credit” option does not work, try selecting “debit” or “savings”. The maximum withdrawal amount is 3,000 Australian dollars each 24 hour period. Bear in mind that some ATMs may also have their own ATM fee, adding a cost to your withdrawal.
Where can I use travel cards?
The Travelex Money Card is a multi currency card that can be used in most countries around the world. Widely considered the best travel money card for overseas travel, the Travelex Money Card can be used in the US, Europe, Japan, Canada, Hong Kong, Singapore, Japan, New Zealand, and many more countries.
How much does a Travelex Money Card cost?
The initial card fee is free, subject to minimum load amounts. Please see the fees and limits section for more information.
There are fees associated with the way you use your card e.g. the type of transaction, the currency you use, and when you move currencies on your card. Limits also apply to top up amounts and method of top up.
Please see more information on applicable fees and limits section.
How secure is the Travelex Money Card?
Activity on your Travelex Money Card is monitored every day to detect unusual behaviour, and if something is spotted you'll be contacted to check your transactions. There are also things you can do to help keep your travel money secure:
•Sign your card as soon as you receive it
•Check your transactions regularly and report anything unusual to Card Services immediately
•If you print statements from the internet, keep them safe and shred them when you've finished using them
•Never give your personal details to someone on the phone
•Don't give out your details in response to unsolicited email
•Be wary of anyone who asks for common security details like your mother's maiden name, passwords, date of birth, or information about your work
•Never give your PIN to anyone, even if they claim to be from your card issuer
•Don't let yourself get distracted when using cash machines or point of sale terminals - somebody may be trying to find out your PIN
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1 Please be advised that although Travelex do not charge ATM fees, some operators may charge their own fee or set their own limits. Please check with the ATM before using
3 Lock in your exchange rates mean the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.^ A foreign exchange ‘Spend Rate’ rate will apply to foreign exchange transactions in accordance with The Product Disclosure Statement.
Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Travelex Money Card in conjunction with the issuer, Heritage and People’s Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310) pursuant to license by Mastercard Asia/Pacific Pte. You should consider the Product Disclosure Statement for the relevant Travelex Money Card and Target Market Determination available at www.travelex.com.au, before deciding to acquire the product. Any advice does not take into account your personal needs, financial circ*mstances or objectives and you should consider if it is appropriate for you. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
* Transacting via some online merchants may incur a surcharge.
We wish to advise you of changes to the Travelex Money Card product (Card). The below changes are effective from 27 February 2024 and are summarised as follows:
- Your Card Issuer will be changing from Heritage and People's Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310) (HPC) to EML Payment Solutions Limited (ABN 30 131 436 532, AFSL 404131) (EML);
- The Terms and Conditions for your Card will be moved to EML (called a novation). This means that your contract with HPC will end and be replaced with a contract between you and EML (New Terms and Conditions);
- There are changes to clarify several terms, including our commitment to be fair when we make decisions that affect your Card account (such as changes to the terms and conditions) and when we may suspend your Card.
The following documents for your Card will be available from 27 February 2024:
- a new Product Disclosure Statement and New Terms and Conditions dated 27 February 2024 issued by EML;
- new Target Market Determination dated 27 February 2024 issued by EML; and
- a new Financial Services Guide dated 27 February 2024 issued by EML.
You are not required to take any action as a result of this notice but if you do not agree to the changes, you should contact Card Services on 1800 303 297 before 27 February 2024.
About EML Payment Solutions Limited (EML)
EML is a prepaid card issuer and part of the EML Payments group who has offices in Australia, North America and Europe. You can find out more information about EML online via www.emlpayments.com.
What happens next?
You do not need to do anything, and your Card will continue to operate as normal.
- You can continue to use the same physical card;
- Your account, online access and log in details remain the same;
- You can continue to use your card online, in stores and at ATMs; and
- Your funds are stored in their original currencies.
Please continue to enjoy using your Travelex Money Card.
Should you have any questions, please contact Card Services on 1800 303 297.
Effective from 31 January 2024, if you hold a Travelex Money Card (“Card”) that has expired and has no balance, your agreement with Heritage and People’s Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310), as issuer of the Card, is terminated.
Notice of change to the Travelex Money Card effective 27 February 2024
We wish to advise you of changes to the Travelex Money Card product (Card). The below changes are effective from 27 February 2024 and are summarised as follows:
- Your Card Issuer will be changing from Heritage and People's Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310) (HPC) to EML Payment Solutions Limited (ABN 30 131 436 532, AFSL 404131) (EML);
- The Terms and Conditions for your Card will be moved to EML (called a novation). This means that your contract with HPC will end and be replaced with a contract between you and EML (New Terms and Conditions);
- There are changes to clarify several terms, including our commitment to be fair when we make decisions that affect your Card account (such as changes to the terms and conditions) and when we may suspend your Card.
The following documents for your Card will be available from 27 February 2024:
- a new Product Disclosure Statement and New Terms and Conditions dated 27 February 2024 issued by EML;
- new Target Market Determination dated 27 February 2024 issued by EML; and
- a new Financial Services Guide dated 27 February 2024 issued by EML.
You are not required to take any action as a result of this notice but if you do not agree to the changes, you should contact Card Services on 1800 303 297 before 27 February 2024.
About EML Payment Solutions Limited (EML)
EML is a prepaid card issuer and part of the EML Payments group who has offices in Australia, North America and Europe. You can find out more information about EML online via www.emlpayments.com.
What happens next?
You do not need to do anything, and your Card will continue to operate as normal.
- You can continue to use the same physical card;
- Your account, online access and log in details remain the same;
- You can continue to use your card online, in stores and at ATMs; and
- Your funds are stored in their original currencies.
Please continue to enjoy using your Travelex Money Card.
Should you have any questions, please contact Card Services on 1800 303 297.
Notice of termination in respect of expired cards (no balance)
Effective from 31 January 2024, if you hold a Travelex Money Card (“Card”) that has expired and has no balance, your agreement with Heritage and People’s Choice Limited trading as Heritage Bank (ABN 11 087 651 125, AFSL 244310), as issuer of the Card, is terminated.
