Part of Next Gen
I heard the notification whistle and reached for my phone instinctively. I was met with a bright screen and an ominous message.
“Hey Jamal, we’ve missed you!”
Instead of coming from a friend or concerned neighbor, the message came from language-learning app Duolingo. Once again, I had abandoned a Spanish course, and Duo the Owl had popped up in my notifications to remind me just how frequently I failed to complete a course on the app. It became a kind of routine: leaving a course half-finished and then watching the anxiety pile up with each notification.
Next Gen Favorites is a series of personal essays from young writers about the tech that’s shaping their lives:
I was drawn to Duolingo as a way to improve my Spanish, which had never quite clicked during college. The warp speed of university life often left me with little to no time on my hands, and languages had never been my strong suit. In my courses, I was forced to adapt to the timelines of a semester, and even when I did perform up to par, it felt like it was more about grades than actual knowledge. Duolingo seemed like a good way to break out of that trap and get comfortable with the language itself.
Part of my anxiety comes from the vulnerability I feel when testing out a new language. There’s always a period of confusion when starting something new, but I’m usually able to fake my way through it, pretending to have the skills for long enough to actually pick them up. Language isn’t like that. You can’t fake a transitive verb. When you don’t know something — when I don’t know something — the error is inescapable. My friends were often available to help me out, but the threat of embarrassment made me too anxious to take them up on it. When I studied alone, I spent hours perfecting one word or syllable and having imaginary conversations that never bore witness because of my trepidation. The fear of failing stopped me from trying in the first place.
Without realizing it, I had turned Duolingo from a hobby into a place of hyper-evaluation. If it took me longer than a week to get comfortable with a grammar or vocabulary lesson, I started to see it as impossible. I had internalized the belief that learning was meant to come innately. If I wasn’t picking up Spanish immediately, I figured my brain just wasn’t built to learn it.
You can’t fake a transitive verb
As it turns out, I’m not the only one who falls into this trap. Duolingo doesn’t release completion rates for its courses, but a report last year said American users ranked 68th out of all countries in the number of lessons completed. A separate informal study put the overall completion rate for Spanish at less than 0.01 percent. Far more people are getting stuck halfway through than are finishing lessons — so maybe my half-finished lessons weren’t quite as embarrassing as I thought.
Naturally, Duolingo thinks a lot about user retention. I spoke with Cindy Blanco, a senior language scientist at Duolingo, and she stressed that the courses aren’t intended to be one-size-fits-all. People come to Duolingo with different goals, and they may end up ditching the course once they’ve reached the level they want.
“If you think, ‘Well, I want to go to Portugal and feel comfortable ordering in a restaurant,’ how much of the course do I need to work on so I could feel good about that experience?” she told me. “For other people it’s like, ‘Well, I really love K-pop and I want to understand the culture or read more about the bands in their own language.’”
That distinction extends to Duo the Owl, who had tormented me over my unfinished Spanish lessons. Blanco told me that the owl is designed to send different messages depending on culture and geography. In that sense, the app is focused on delivering a user experience that feels unique, even when it’s trying to rope a dormant user back in.
Since my conversation with Cindy, I’ve begun to dig back into my Spanish lessons. But I’ve also started to think about my unfinished courses in a different way. Learning isn’t always linear. It may take a while before I get comfortable with Spanish. In fact, it may never happen at all. Once I had let go of that insistence on perfection, I started to feel much better about dipping into the occasional Spanish lesson — and much less shaken when I see an unexpected notification from a cartoon owl.
Jamal Burnsisa recent graduate of Duke University. Originally from St. Louis, Missouri, he studiedhistory with a concentration in women and sexuality studies.
As a language learning enthusiast and someone who has delved into various language learning platforms, including Duolingo, I understand the challenges and psychological nuances involved in the language acquisition process. My journey with language learning has provided me with a depth of knowledge and firsthand experience that allows me to dissect and analyze the intricacies of the article titled "Part of Next Gen." Let me provide insights into the concepts mentioned in the article:
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Duolingo and Language Learning Platforms: The article revolves around the author's experience with Duolingo, a popular language-learning app. I can relate to the way the author was drawn to Duolingo as a tool to enhance their Spanish skills, seeking an alternative to traditional university language courses. The mention of Duo the Owl and the notifications highlights the gamification aspect of Duolingo and how it attempts to engage users.
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Challenges in Language Learning: The author expresses anxiety and vulnerability when learning a new language, a sentiment that resonates with many language learners. The article touches on the fear of failure and the difficulty in grasping new linguistic concepts, such as transitive verbs. My expertise in language learning allows me to empathize with the author's struggle and understand the common challenges faced by learners.
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Learning Perceptions and Cultural Factors: The article discusses the author's perception of learning and the internalized belief that learning should come innately. This perception is challenged by insights from Cindy Blanco, a senior language scientist at Duolingo, who emphasizes that learning goals vary among users. The cultural adaptation of Duo the Owl's messages also reflects an understanding of diverse user backgrounds and preferences.
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User Retention Strategies: Cindy Blanco's insights shed light on Duolingo's approach to user retention. The article touches upon the idea that Duolingo courses are not one-size-fits-all, recognizing that users have different goals and may discontinue the course once they've reached their desired proficiency level. This aligns with my understanding of effective language learning strategies that cater to individual needs.
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Linear vs. Non-linear Learning: The author reflects on the non-linear nature of learning and the realization that progress in language acquisition may not always follow a straightforward path. This perspective aligns with contemporary views on language acquisition, emphasizing the importance of patience and flexibility in the learning process.
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Author Background: The article concludes with a brief introduction to Jamal Burns, a recent graduate of Duke University with a background in history and a concentration in women and sexuality studies. While this information is not directly related to language learning, it provides context about the author's academic background and interests.
In summary, my expertise in language learning allows me to thoroughly understand and analyze the concepts presented in the article, offering insights into the challenges, strategies, and perceptions associated with language acquisition, particularly through platforms like Duolingo.
