We are looking to employ a hardworking and dedicated server assistant to provide assistance to our servers and ensure that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties.
To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and achieve excellent customer service at all times.
Server Assistant Responsibilities:
- Welcoming patrons, escorting them to their tables, and providing them with menus.
- Serving complimentary snacks to patrons once they are seated.
- Wrapping utensils in napkins accordingly.
- Clearing dirty plates, utensils, and glassware from tables as required.
- Carrying dirty tableware to the kitchen area.
- Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
- Delivering food to tables when Servers are busy.
- Responding to patrons' requests and informing management of any complaints.
- Arranging tables and chairs to accommodate larger groups of patrons.
- Ensuring that the server station is adequately stocked with necessary restaurant supplies.
Server Assistant Requirements:
- High school diploma or GED.
- A food handler's license.
- Proven experience working in the restaurant industry.
- Sound knowledge of proper food handling procedures.
- The ability to work as part of a team.
- The ability to work in a fast-paced environment.
- The ability to stand for extended periods.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
FAQs
Server Assistant Responsibilities:
What does a server helper do? ›
A server assistant, also referred to as a busser , supports restaurant servers in ensuring efficient and seamless customer service. Their duties often include setting and clearing tables, filling water glasses and assisting with customer requests.
What's the difference between server and server assistant? ›
A server assistant, also known as a busser, is a restaurant employee who assists food servers in providing prompt and polite service to their guests. Server assistants are responsible for the preparation of tables for their arriving guests at the same time to help deliver food to tables when the food servers are busy.
Do servers assistants get tips? ›
In these positions, you receive a more significant percentage of tips. Typically the more customers you can move through the restaurant, the more tips you get, so a server's assistant is crucial for fast service.
What are the duties of a waiter assistant? ›
Provide excellent customer service to guests. General assistance to waiters in the service of food and beverages to customers. General assistance in setting up tables, including linens, China, silverware and glassware. Τake care of his/her presence to follow hygienic standards every day.
Do server assistants make money? ›
A Server Assistant in your area makes on average $14 per hour, or $0.40 (30.157%) more than the national average hourly salary of $13.42.
How to put server assistant on resume? ›
Key takeaways for a Server Assistant resume
Include any certifications or training that you've completed related to food safety and handling, restaurant service, or customer relations. Mention your ability to work in a fast-paced environment, showcasing your adaptability and quick problem-solving skills.
Is a server assistant a waitress? ›
Server assistants, who are also called assistant servers, are people who help hosts and servers in restaurants, and are an integral part of a restaurant's staff. The job of a server assistant involves removing the dirty glassware, silverware, and plates after use by guests.
Is server assistant a busser? ›
The main function of the Server Assistant (Busser) is to assist the servers in providing superior member service while maintaining a clean and neat area.
What is the title of a server assistant? ›
The busser or server assistant position changes from restaurant to restaurant as they expect different duties in establishments. The main focus for a "job description" for a busser would be: Clean off all plate and glassware from tables that have left. Re-set the table in the restaurants style.
For each server assistant that works they split tips by the amount of hours that are worked. I believe the SA's split the tip out, servers each tip out 1.5% of their sales. at the end of the night the servers tip out the service assistants and it is split among them.
How much tips do server assistants get? ›
How can you ensure your servers are tipping out the appropriate amount? I work at a restaurant where the servers are expected to tip out 30% of what they make each shift. Then 10% goes to the bartender and 20% is divided among the Server Assistants.
What percentage should a server assistant tip out? ›
Each supporting service position is assigned a percentage of total tips based on their level of responsibility. Usually the total amount “tipped out” is between 20% to 45% of a server's total tips.
What is a server assistant on Reddit? ›
Theoretically, the servers stay out front and the assistants do refills on bread, drinks, anything the tables request other than apps and entrees. They'll get paid tip out instead of hourly.
What is a service associate? ›
What is a Service Associate? As a service associate, you work with customers in a variety of settings. You provide assistance to customers in person, over the phone, or electronically. A service associate identifies and solves customer inquiries and problems.
What skills do I need to be a Waiter? ›
Skills and knowledge
- customer service skills.
- the ability to work well with others.
- the ability to accept criticism and work well under pressure.
- to be thorough and pay attention to detail.
- excellent verbal communication skills.
- a desire to help people.
- active listening skills.
- a good memory.
For example, in a Windows Server environment, common server roles include Domain Controller, File Server, Web Server, DNS Server, and DHCP Server.
What do you call a female waiter? ›
Waiting staff (BrE), waiters ( MASC ) / waitresses ( FEM ), or servers (AmE) are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested.
What does server mean in a job? ›
A server is responsible for serving food and drinks to customers. They may also be responsible for cleaning and setting up the dining area. Server job descriptions may vary depending on the type of restaurant.
