From beautiful beaches, to historic masterpieces, to jungles teeming with wildlife. No matter where you want to go, use your device while travelling to search, share and connect.
When you travel in Canada on the Rogers network you will not incur roaming charges (only airtime and long distance charges as applicable).
With Extended Coverage, you can email, check maps and surf in more places across Canada, at no extra charge! So, even when you need to get away, your connection will still be there when you need it.Over 90% of Rogers plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device.
Rogers customers can now experience high-quality HD voice and video calls and connect even faster with VoLTE (Voice over LTE). The VoLTE technology platform allows users with a compatible phone to place and receive calls over the Rogers LTE network instead of the traditional voice network.
Now with VoLTE, Rogers supports high-quality HD calls and allows Canadians to:
- Make and receive voice and video calls to and from other Rogers customers with VoLTE ? in clear, natural-sounding audio
- Place a call and stay at lightning fast LTE data speeds when you browse the web or watch videos
- Connect more quickly with friends and family (you get a faster call connection time)
Post-paid customers with a LTE SIM card and a VoLTE-compatible phone can take advantage of this enhancement automatically. Customers with select features and services will not have access to VoLTE (eg. Rogers One Number?, Ringback tunes, Advanced Call Manager).
If travelling to an area in Canada where there is no Rogers coverage (such as the NorthWest Territories), the following roaming rates will apply on another wireless service provider’s network.
Travelling Outside of Canada
As soon as you leave Canada and enter a new country/area your device will automatically switch onto one of the wireless network providers in your destination. You will receive a welcome message from Rogers with some helpful information.
For US & International Dialing instructions, click here.
Data Usage for Smartphones
In the U.S.:
- For customers who have domestic Data Plans, data roaming in the U.S., Puerto Rico or the U.S. Virgin Islands is $0.006 per KB, or approximately $6 per MB.
- If you subscribe to a Flex Rate domestic data plan, the U. S. data roaming is only $0.003 per KB, or approximately $3 per MB.
For international destinations:
- For Data usage to work, a network in the destination area needs to support GPRS data roaming.
- Data roaming for all international destinations is $0.03 per KB.
Pay As You Go Roaming
Ensure that your device is compatible with the GSM network frequency of the country you will be visiting. Please note your GSM phone or wireless hand-held must operate on a country’s listed frequency in order to make or receive calls.
Roaming is available in the U.S. with any Rogers GSM device. Local & international calling will be billed at $2.00/minute. Text messages will be billed at 75?/message sent and 20?/message received. Data will be charged as per data roaming pass (data increment 1KB).
GSM/wireless handheld frequency specifications
Emergency Calls While Roaming
Global networks around the world will recognize either 911 or 112 as the number to reach emergency services.
Customer Service While Roaming
Regardless of where you are in the world, Rogers Travel Desk is open 24/7 to assist and support you. Call toll free at +1-514-734-7699.
Note: Roaming usage is charged on a per minute basis and is rounded up to the next minute. All charges are billed directly to your Rogers Wireless account in Canadian funds. In unusual circ*mstances, calls may appear on your invoice up to 120 days after they were made. Data services are offered on a ‘per-Operator’ basis in countries where data roaming is available. This means your device may not automatically find an operator providing data services. In that case you will have to use the manual selection option (see user guide for your device) to find the operator(s) offering this service. Rates are subject to change. To contact Rogers Customer Service while overseas, please call +1-514-734-7699 free of charge from your Rogers Wireless phone.
FAQs
When you travel in Canada on the Rogers network you will not incur roaming charges (only airtime and long distance charges as applicable). With Extended Coverage, you can email, check maps and surf in more places across Canada, at no extra charge!
Does Rogers charge for roaming in Canada? ›
When you travel in Canada on the Rogers network you will not incur roaming charges (only airtime and long distance charges as applicable). With Extended Coverage, you can email, check maps and surf in more places across Canada, at no extra charge!
Can I use my Rogers plan in the USA? ›
Use your phone like you do at home when roaming with Roam Like Home in over 185 international destinations. You can also enjoy unlimited calling, texting and data across Canada, the U.S. and Mexico with Rogers 5G Infinite Premium plans.
Do I get charged for roaming in Canada? ›
Most cell phone plans today include Canada-wide calling and texting. This means you can travel to different parts of Canada without paying roaming charges when you call or text. However, depending on your plan, you may be charged fees for using data in Canada when outside your local coverage area.
Who is Rogers roaming partner in the US? ›
Rogers has announced an LTE roaming agreement with U.S. carrier AT&T for its mobile phone customers.
How to avoid Rogers roaming charges? ›
Tips and tricks on how to minimize or avoid roaming charges
- Step One: Turn your data roaming off.
- Step Two: Make sure the Airplane Mode setting on your phone is turned on.
- Step Three: Turn your Wi-Fi on. ...
- Here's how to turn off data roaming on Apple and Android devices:
- Apple iOS - iPhone or iPad (iOS9 or newer)
As you can see from the above map, Rogers coverage extends over Saskatchewan, Alberta, BC, Manitoba, Ontario and Quebec, with additional service in select regions of the Maritimes, Newfoundland and Labrador and the Territories.
Can I use my phone when I go to Canada? ›
International data roaming
When you use your wireless device while you are abroad, you connect to a local wireless network to transmit data. International data roaming occurs when your data is transmitted through a local service to your Canadian network.
Do I get charged for receiving texts while abroad Rogers? ›
While Roam Like Home is a great option for those of us who want to be able to utilize our devices abroad just as we do at home, I understand this may very well not be the ideal option for all of us. If you do receive an SMS while travelling, rest assured you will not be charged. Only outgoing SMS would incurr a charge.
What to turn off to avoid roaming charges? ›
10 ways to prevent roaming charges on vacation
- OPTION 1: Keep your phone off. ...
- OPTION 2: Stay on Airplane Mode. ...
- OPTION 3: Carrier travel plan. ...
- OPTION 4: Mobile hotspot router. ...
- OPTION 5: Worldwide hotspot access. ...
- OPTION 6: Internet that moves with you. ...
- OPTION 7: No data, just calls/texts. ...
- OPTION 8: Swap your SIM card.
Where can I find roaming charges on my bill? You'll find them under One-time Charges and Credits in the wireless section of your bill. If you've got more than one mobile line on your account, there'll be a separate wireless section for each line.
How much does international roaming cost? ›
While domestic wireless calls in an optimized pooled plan can be as little as 5 cents per minute and “unlimited” data plans provide data connectivity at a fixed cost of $40 to $50 per month, international roaming usage charges for U.S. customers are typically around $1.50 per minute, 50 cents per SMS, and $5 to $10 per ...
Does turning on airplane mode stop roaming charges? ›
So, in essence, turning on airplane mode does prevent roaming charges since it stops all cellular activity. However, there's a catch: if you manually enable Wi-Fi and connect to a paid network, or if apps run in the background after you've connected to Wi-Fi, there may be charges, albeit not roaming ones.
Will I get charged if roaming is on? ›
While data roaming is typically available in every country, some locations will cost more to use their services than others. So our advice is to be cautious when using data roaming and, if you don't have it included in your monthly mobile plan, to use it as sparingly as possible to avoid hefty charges.
Do you get charged for international roaming? ›
Roaming rates for the countries you plan to visit.
For most U.S. customers, domestic service plans do not cover usage abroad. Rates may be much higher because of additional roaming fees on foreign mobile networks and may vary from country to country and network to network.
