What if you only had time to do your banking at night?
Not a problem. You can check your account balances, pay bills, transfer funds and more – any time, from anywhere – with online banking. Enjoy the convenience of 24/7 access to your personal or business accounts.
- Available on both personal and business accounts
- Convenient, internet access at home or office
- 24-hour access, 7 days a week
- Quick, Easy - arrange by phone
- Obtain information and complete transactions even when branch is closed
- Secure with Personal Access Code (PAC) and high level of encryption
Functionality:
- View account balances
- Pay and manage bills
- Set up scheduled bill payments
- Transfer money between accounts
- Stop payments
- Send an Interac® e-Transfer
- Find a branch
- Find an ATM
- Apply for a loan
- View up to date rates
- Order cheques
- Change contact information
- Change personal access code
- Open a new account
- Check investments
Security Features.
- Multiple logins: You will be required to log in to your Credit Union Collabria Mastercard® accounts using unique usernames and passwords. This added layer of security ensures your money is safe.
- Security precautions: We take many precautions to protect your online banking environment and ensure your information is safe. Our online banking service is secured with commercial site security encryption. If you have an older browser that only supports ‘weaker’ encryption, you will need to upgrade your browser before using our online banking service.
- Time-out: To protect your information, your online banking session will end automatically if there has been no activity for 15 minutes.
Direct Banking Alerts
Your bank accounts can never be too safe. For added protection we've added a feature that automatically sends you an email and/or text message to your mobile device and/or computer to alert you of certain changes to your account made through online banking. You can contact us if the changes need to be addressed. Remember, anytime you suspect that your account information has been compromised, report it to us immediately and always remember to review your account statements.
Choose to receive any or all of these five Alerts:
NEW BILL PAYEE ADDED
You will receive an alert when a new bill payee has been added to your account through online banking.
ENHANCED PERSONAL MESSAGE
You will receive an alert to notify you of a personal online banking message.
INCORRECT PERSONAL ACCESS CODE (account locked)
You will receive an alert when your online banking account has been locked after the maximum number of failed attempts to input your Personal Access Code.
PERSONAL ACCESS CODE CHANGED
You will receive an alert when your Personal Access Code has been changed through online banking.
INCORRECT PERSONAL ACCESS ANSWERS (account locked)
You will receive an alert when your online banking account has been locked after the maximum number of failed attempts to answer your Personal Access Question.
Important: If you receive one of the above messages and you did not attempt to access your account, please notify us immediately – your account information may be compromised.
By email, text message or both
You can receive Alerts through text messages and/or email messages to your mobile device and/or computer so remember to check your phone and/or email regularly. Alerts are only available for activities performed through your credit union online banking or through mobile banking with smart phones. Alerts will not be sent if changes are made through telephone banking or at the branch.
No Fee
There is no sign-up fee or credit union fee to receive Alerts however; your wireless carrier may charge you for receiving text messages and for data usage. Please check with your wireless carrier for details about your account package.
How to set up your Alerts:
- Sign-in to your online banking account.
2. Go to "Messages and Alerts".
3. Under "Alerts", you can choose the Alerts you'd like to receive – any or all. (You can also turn off or change your Alert choices here.)
Under "Alerts Contacts", enter the email address and/or the mobile phone number where you would like to receive your Alerts. (Our privacy code ensures that your personal information will remain secure)
Set up is easy: Contact us at 506-458-9145 or email and we can assist you with registering. There is no need to download or install any application.
How do you check your account when you’re miles from a computer?
Simple. With mobile banking, all the key functions of our online banking service are in the palm of your hand. Click here to learn more.
®The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
® Interac is a registered trademark owned by Interac Inc., under license.
FAQs
By gaining access to these credentials, fraudsters can potentially drain your bank accounts, make unauthorized transactions, or steal your identity. Protecting this information should be a top priority to ensure the security of your hard-earned money.
Does someone need my online bank username and password to make a mobile deposit? ›
Often, mobile deposit fraud tactics involve capturing account login information for trial deposits or “better odds” if the information is provided. Remote Deposit Scams: This involves the scammer gaining access to a victim's bank account and depositing fraudulent checks.
Why do banks put a hold on a check foolproof? ›
One of the primary reasons banks hold checks is to validate them and ensure they're authentic and legitimate. They must ensure that the account from which the check is written has enough funds to clear the transaction (i.e., it's not an instance of check kiting).
Should I blank out my bank statement? ›
Your bank statement reveals much private information you do not want others to know, such as your income, spending habits, financial position and investment details. If you don't redact this information from your bank statement before sharing it, it can be used against you.
Is it safe to give Plaid my bank username and password? ›
Plaid authenticates your financial information, permitting companies to transfer sensitive information securely. But is Plaid safe? Yes, it's considered safe to use.
Can someone steal your bank info from account number? ›
Someone with access to both your account number and routing number could withdraw money from your personal bank account. They could also use these account details to shop online, pay bills, create counterfeit checks or apply for new credit accounts.
Why is someone asking for my bank login? ›
Anyone who asks you for your account verification code is a scammer. If someone asks you for your verification code, don't engage. Hang up. Block their number.
Can someone get into my online bank account? ›
Hackers can slip through security measures by using tricks like credential compromise and fake public Wi-Fi, and by sending out phishing emails. The threat is constant and difficult to avoid if you don't know how to protect yourself. That's why you need to know what to do if your bank account gets hacked.
What should my online banking username be? ›
Online banking usernames should not match social media handles or other usernames. Use a mix of different types of characters: uppercase, lowercase, numbers, and special characters. Use unique username and passwords combinations for different sites and systems.
Do banks notify the IRS of large deposits? ›
Depositing a big amount of cash that is $10,000 or more means your bank or credit union will report it to the federal government. The $10,000 threshold was created as part of the Bank Secrecy Act, passed by Congress in 1970, and adjusted with the Patriot Act in 2002.
First, unexpected fees or expenses may hit the account, so having a buffer can help avoid overdrawing the account. Second, it is possible to forget to write down a payment made with the checking account or debit/ATM card, and maintaining a minimum balance can help prevent overdrafts.
How long does it take for a $30,000 check to clear? ›
Generally, it takes two to five business days to get all the funds from a check into your account. However, some factors might hold up the check-clearing process, like the status of your account or the place where you deposited the check. Find out exactly how long it takes a check to clear.
Can I hide things on my bank statement? ›
A redacting bank statement can allow you you hide or remove confidential information. Are you part of a legal process requiring you to provide your bank statement? If so, you may wish to learn how to redact confidential information on the documents for privacy concerns.
Is it illegal to edit bank statements? ›
According to U.S. law, forgery (which includes faking a bank stub and passing it off as an original statement) is a federal crime. Depending on the type of document that was altered and the exact charges, punishments for individuals convicted of forgery are jail time and paying fines of up to $10,000, or both.
What is an example of proof of banking details? ›
Accepted forms of proof
Bank statements. Deposit slips. Cheques. Download 'Proof of account balance' document from bank (blank out account balance)
Why would someone want my username and password? ›
All these accounts contain sensitive information that you want to keep safe. Scammers know that if they can log in to your account, they can steal your personal information, money and identity, and they have figured out inventive ways to do it.
Is it normal for a loan company to ask for your bank username and password? ›
Never Give Out Financial Institution Usernames Or Passwords. One piece of information that you should never give anyone is your online banking username or password. You are the only one who should have access to your online banking or mobile app. No loan company should ever need to log in to online banking for you.
