Mobile Banking Adoption: An Examination of Technology Acceptance Model and Theory of Planned Behavior | Semantic Scholar (2024)

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@article{Aboelmaged2013MobileBA, title={Mobile Banking Adoption: An Examination of Technology Acceptance Model and Theory of Planned Behavior}, author={Mohamed Gamal Aboelmaged and Tarek Roshdy Gebba}, journal={International journal of business research}, year={2013}, volume={2}, url={https://api.semanticscholar.org/CorpusID:3901204}}
  • M. Aboelmaged, T. Gebba
  • Published 29 March 2013
  • Business, Computer Science, Economics
  • International journal of business research

Surprisingly, the effects of behavioral control and usefulness on mobile banking adoption were insignificant and the regression results indicated a significant impact of perceived usefulness on attitude toward mobile banking while the effect of perceived ease of use on attitude towards mobile banking was not supported.

314 Citations

Highly Influential Citations

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Background Citations

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Methods Citations

26

Results Citations

15

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314 Citations

Mobile Banking Adoption: Decomposed Theory of Planned Behavior with Perceived Trust
    Haitham JoudaAli Abu JaradTareq ObaidSamir Abu MdallalahAhmed Awaja

    Business, Computer Science

    SSRN Electronic Journal

  • 2020

A new acceptance technology model that incorporates the decomposed theory of planned behavior along with perceived trust is developed that indicates a significant positive impact of attitude, perceived behavior control, and perceived trust toward mobile banking in Palestine.

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Mobile Banking Adoption: Decomposed Theory of Planned Behavior with Perceived Trust
    Tareq Obaid

    Business, Economics

  • 2020

This study aims to shed light on the factors that determine user acceptance of mobile banking applications in Palestine by developing a new acceptance technology model that incorporates the decomposed theory of planned behavior along with perceived trust.

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Review of The Technology Acceptance Model (TAM) in Internet banking and Mobile banking
    Maqbool Ahmad

    Business, Computer Science

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The significance of the Technology Acceptance Model in explaining system adoption and usage in Internet banking and Mobile banking is highlighted and a comprehensive review of the literature is provided in the context of the TAM model its extensions, development, and shortcomings.

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Behavioural Intention to the Use of Mobile Banking in Kerala: An Application of Extended Classical Technology Acceptance Model
    T. SajiDeepa Paul

    Business, Computer Science

    Metamorphosis: A Journal of Management Research

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It is suggested that accurate and consistent identification of customers’ propensity to adopt technology banking provides strategic map to banks from emerging markets to grow in underserved markets, achieve omni-channel presence, and disrupt value chain components.

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Predicting Mobile Banking Adoption: An Integration of TAM and TPB with Trust and Perceived Risk
    Ziad AldammaghRabah AbdeljawadTareq Obaid

    Business, Computer Science

    Financial Internet Quarterly

  • 2021

A technology acceptance model that integrates the theory of the planned behavior model in the classic TAM model with trust and perceived risk is suggested in order to elucidate the aspects that influence users’ acceptance of mobile banking applications in Palestine.

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The customers' perception of mobile banking adoption in Chennai City. An empirical assessment of an extended technology acceptance model
    G. KumarV. M. Shenbagaraman

    Business, Computer Science

    Int. J. Bus. Inf. Syst.

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Data analysis result shows that the constructs perceived ease of use, perceived usefulness, relative advantage, quality of system, personal innovativeness, and self-efficiency have a direct influence on the adoption of mobile banking in Chennai.

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CONSUMERS’ PARSIMONY OF MOBILE INTERNET BANKING USAGE IN MALAYSIA
    Lim Foo-WahA. FakhroraziR. Islam

    Business, Economics

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Perceived ease of use, perceived usefulness, and perceived risk significantly influenced the adoption of mobile internet banking, while perceived ease ofuse was found to have the greatest influence on the overall adoption ofMobile internet banking.

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Adoption Behavior in Sustaining the Mobile Banking Services
    W. WongWan Lin WongH. C. Chee

    Business, Economics

    International Journal of Service Management and…

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The usage of M-banking adoption has received substantial attention in recent years. However, there is limited study investigating the m-banking adoption in Malaysia, specifically among the young

Predicting Mobile Banking Adoption:An Integration of TAM and TPB With Trust and Perceived Risk
    Tareq Obaidزياد الدماغ

    Business, Computer Science

  • 2021

A technology acceptance model that integrates the theory of planned behavior model in the classic TAM model with trust and perceived risk is suggested in order to shed light on what factors determine user acceptance of mobile banking applications in Palestine.

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Mobile banking adoption in an emerging economy: An empirical analysis of young Indian consumers
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    Business, Economics

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Purpose The purpose of this paper is to analyze the factors affecting mobile banking adoption among young Indian consumers. Design/methodology/approach The authors use a

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Understanding Internet Banking Adoption and Use Behavior: A Hong Kong Perspective
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    Business, Computer Science

    J. Glob. Inf. Manag.

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The results reveal that both subjective norm and computer self-efficacy indirectly play significant roles in influencing the intention to adopt Internet Banking.

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The results indicate that structural assurance and information quality are the main factors affecting initial trust, whereas information quality and system quality significantly affect perceived usefulness.

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An integrated framework to investigate the adoption intention of mobile banking technology and to test it in the Brazilian context offers an integrated view, taking into account more predictors than other studies on the adoption of innovations.

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This paper explores some contradictory empirical findings drawn from a mobile banking survey on the influence of certain demographic characteristics and the preferred communication mode of customers on the adoption and future usage of mobile banking services.

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Results indicate that customer TR enhances perceived usefulness, perceived ease of use, attitude toward use, and intention to use and show that TR attenuates the positive relationship between perceived ease-of- use and attitude toward using SSTs.

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A comprehensive framework integrating well established theories of technology adoption – the technology acceptance model (TAM) and the theory of planned behaviour (TPB) is developed and perceived usefulness is re‐conceptualized to enhance the specificity of these theories to mobile commerce.

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    Mobile Banking Adoption: An Examination of Technology Acceptance Model and Theory of Planned Behavior | Semantic Scholar (2024)

    FAQs

    What is technology acceptance model technology adoption model? ›

    Technology Acceptance Model (TAM; Davis, 1989) has been one of the most influential models of technology acceptance, with two primary factors influencing an individual's intention to use new technology: perceived ease of use and perceived usefulness.

    What are the theories related to mobile banking? ›

    These are the innovation diffusion theory (IDT) (Rogers, 1995), theory of reasoned action (TRA) (Fishbein & Ajzen, 1975), theory of planned behaviour (TPB) (Ajzen, 1991), technology acceptance model (TAM) (Davis, 1989), and theory of perceived risk (TPR) (Featherman & Pavlou, 2003).

    What is mobile technology acceptance model? ›

    Mobile Technology Acceptance Model: An Empirical Study on Users' Acceptance and Usage of Mobile Technology for Knowledge Providing.

    What are the determinants of mobile banking adoption? ›

    Studies conducted about the determinants of adoption of mobile banking services in Ethiopian commercial banks by Mattewos (2016) and Laekemaryam (2016) found out that perceived usefulness and perceived ease of use of the technology to have positive relationship with the adoption of mobile banking whereas perceived risk ...

    What is the main message of the technology acceptance model? ›

    TAM postulates that the acceptance of technology is predicted by the users' behavioural intention, which is, in turn, determined by the perception of technology usefulness in performing the task and perceived ease of its use.

    What are the three theories of banking? ›

    The credit creation model enlightens the role of money creation in loans disbursem*nt and accounting operations; the financial reserve theory explains how the banking system creates money collectively, whereas in the financial intermediation theory, banks being the intermediaries, function as a medium to collect ...

    What is mobile banking and what are its advantages and disadvantages? ›

    It makes it easy and convenient to stay on top of your finances, since you can pay bills, send payments, or make deposits all from your mobile device. There are some downsides, however, as mobile banking apps may experience technical issues from time to time and they don't all feature the same functionality.

    What are the factors of mobile banking? ›

    The associations between essential factors, including customers' perceived usefulness, subjective norm, self-efficacy, adaptation, and trust with their continued usage are confirmed.

    What is the difference between technology adoption and technology acceptance? ›

    In general, technology adoption is a term that refers to the acceptance, integration, and embracement of new technology. Technology acceptance, as the first step of technology adoption, is an attitude toward technology, and it is influenced by various factors.

    What is the difference between technology adoption model and technology acceptance model? ›

    Technology Adoption is the choice of an individual or organization to acquire and accept innovation. Technology Acceptance means the ability of a person to adapt to new innovation. Technology Acceptance focuses on easy of use of an innovation.

    What is an example of the technology acceptance model? ›

    The Technology Acceptance Model predicts that intentions lead to behavior; however, intentions do not always guarantee behavior. For example, someone might intend to use online therapy but not follow through. There are several factors that influence the strength of the relationship between intentions and behavior.

    Who are the largest adopters of mobile payment methods Why? ›

    Younger generations are driving mobile payment adoption.

    Individuals in these generations make up most of the mobile payments volume. They are often influenced to use mobile payments by the option to receive rewards, discounts, alerts and electronic receipts in addition to the convenience mobile payments provide.

    What is the adoption rate for mobile banking? ›

    As of May 2021, 95 percent of targeted customers born after 1995 (Gen Z) used mobile banking. On the other hand, roughly one-quarter of senior individuals (born before 1946) used mobile banking.

    What factors influencing behavioural intention to use mobile banking among retail banking customers? ›

    Meanwhile, perceived credibility, performance expectancy, effort expectancy, and social influence are found to significantly influence the attitude towards mobile banking, which in turn affects behavioural intention.

    What is the difference between technology acceptance model and technology adoption model? ›

    Technology Adoption is the choice of an individual or organization to acquire and accept innovation. Technology Acceptance means the ability of a person to adapt to new innovation. Technology Acceptance focuses on easy of use of an innovation.

    What does the technology acceptance model measure? ›

    TAM states that the success of the new technology adoption is based on positive attitudes towards two measures: Perceived usefulness. Perceived ease of use.

    What is the TAM model for digital transformation? ›

    Technology Acceptance Model (TAM) was developed to explain users' perceptions and adoption of new technology [30]. According to this theoretical model, one of the key determinants of technology acceptance is the perceived ease of use.

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