John Lewis Partnership Credit Card (2024)

FAQs

What happened to the John Lewis Partnership card? ›

John Lewis Partnership credit card-holders will no longer be able to use their Mastercards from 6pm on 31 October 2022. It comes as lender NewDay is set to take over from HSBC as the provider of the rewards card, which means you'll need to reapply for the new card once launched if you want it.

Is a Partnership Card different? My John Lewis is our loyalty scheme, whereas the Partnership card is a credit card. My John Lewis does not involve credit, and anyone can join as long as you're at least 18 years' old, have an email address and a valid UK postal address.

Co-branded credit cards are issued by a financial institution — usually a bank or credit union — in partnership with a company, organization or brand.

John Lewis is relaunching its rewards-based credit card with NewDay, ending its existing partnership with HSBC. The retailer said that from 9 May it will no longer be accepting applications for its Partnership Card with the bank.

The Online Crusader: Head to the John Lewis Finance website and log in to your magnificent online account. Here, you can make a swift and secure payment using your debit card or bank account details. Just a few clicks and your balance is on the mend – it's faster than you can say "free delivery."

Your existing John Lewis Partnership credit card will close automatically on 1st November 2022 if the balance is £0. However, if your account carries a balance, your card can no longer be used for spending (from 31st October 2022) but your account will be kept open until the balance has been repaid.

With our Partnership Credit Card, you'll earn points as you spend - whether that's on a holiday, your weekly food shop or coffee with friends. John Lewis plc is a credit broker not a lender, introducing the Partnership Credit Card under exclusive arrangements with NewDay Ltd.

Yes. However, if you do use your card to withdraw cash or to make other cash related payments, you'll be charged an extra 3% of the transaction amount as a cash advance fee (minimum of £3).

Our business

The profits and benefits created by our success are shared by all our Partners. The John Lewis Partnership's 83,000 Partners own the leading UK retail businesses of Waitrose & Partners and John Lewis & Partners, as well as John Lewis Broadband and John Lewis Insurance services.

How much are John Lewis credit card points worth? ›

For every 500 points earned, you'll receive a £5 voucher to spend at John Lewis or Waitrose. We'll calculate the points for you and send your vouchers in the post automatically three times a year in £5 denominations. The vouchers have no expiry date, so you can use them whenever you like.

Partnership: Co-branded credit cards are a result of a partnership between a retailer (or another type of business) and a financial institution or card network such as Visa, Mastercard, or American Express. Usage: They can be used anywhere the card network is accepted, not just with the co-branding retailer.

Mastercard® Identity Check™

On these occasions, we'll ask you to open your Partnership Card app and confirm your identity using your Face ID, fingerprint or login PIN. You'll then be able to see details of the transaction and confirm or reject it.

HSBC's intention is to cut costs and downsize to much smaller offices, which is a concrete illustration of the impact of hybrid working on demand for office space. The most revealing part of the story is not where the bank is moving from, but where it is moving to: back into the City of London.

On August 10, 2011, Capital One Financial Corp announced that it will buy the U.S. credit card arm of Britain's HSBC for a premium of about US$2.6 billion as a way to expand its domestic credit card business. The acquisition includes the HSBC unit's approximately US$30 billion credit card portfolio.

You'll earn points at five times the normal rate if you do your spending at John Lewis and Waitrose stores. The same John Lewis credit card also doubles up as a balance transfer and purchase card – you'll typically get a fixed period at 0% interest on purchases and balance transfers when you take out the card.

Partner Card means a Card which is ancillary to Your Card and which has been issued to a third party as requested by You and agreed by Us.

You can report your cards lost, damaged or stolen in the online account manager or the John Lewis Credit Card app. For lost devices or unable to log in, call us on 0333 220 2531 or +44 (333) 220 2531 from abroad.

If you come across the John Lewis app not working issue, start by ensuring that you are using the correct login credentials and that your account has not been banned or deactivated. Additionally, verify that your Wi-Fi or mobile data connectivity is functioning properly.

How do I get a replacement my John Lewis card? ›

How do I get a replacement card? Sign in to your johnlewis.com account, visit the loyalty section, and then click to request a plastic membership card.

NewDay operates multiple products through well-known brands such as Aqua, Fluid, Marbles and Bip - the UK's first digital only credit “card”.

The John Lewis Partnership (JLP) is employee-owned by permanent staff, known as partners, who typically receive annual bonus payment.