HSBC Single Trip All-Inclusive Package – Travel Insurance | HSBC Canada (2024)

HSBC Single Trip All-Inclusive Package – Travel Insurance

This package provides:

  • Up to $3,000,000 for emergency medical and dental expenses; examples include:

    •ambulance transportation and emergency evacuation/repatriation

    •bedside companion; travel, meals and accommodation

  • Up to $400 if you cancel for any reason

  • Up to $20,000 in trip costs for Trip Cancellation; examples include:

    •emergency medical conditions which prevent you from travelling

    •government recommendations, visa and passport

  • Trip Interruption and Trip Delay

  • Baggage and Personal Effects

  • Flight Accident and Travel Accident

Other things you should know:

  • Can be purchased up to the day before you leave

  • Available to Canadian residents 84 years of age and younger

  • Maximum trip duration:

    •Ages 0-64 – 180 days

    •Ages 65-74 – 30 days

    •Ages 75-84 – 10 days

  • No medical questionnaire required

    •Pre-existing condition exclusions apply

  • 24 hour emergency medical assistance

  • Emergency travel assistance

  • Concierge Service – if you don’t know where to go – we’ll tell you

  • Can be used to supplement your 10 or 30-day HSBC annual trip coverage

  • If you’re planning at least two trips a year, that cost $3,000 or less per trip, our HSBC Annual Trip All-

    Inclusive Package might just save you money

Newcomer or Visitor to Canada?

Emergency medical travel insurance for newcomers and visitors to Canada.

Learn more

Frequently asked questions

Is this travel insurance the same coverage I have on my HSBC Mastercard?

No. These offers are independent and separate from any travel coverage customers may have through their HSBC Mastercards.

Why should I buy travel insurance?

To protect against medical emergencies, trip interruption/cancellation/delay and baggage loss or delay.

Will these plans cover COVID-19 related medical care?

For information related to COVID-19 medical coverage, visit the Travel Guard COVID-19 notice

How much does HSBC Travel Insurance cost?

Cost is based on age, length of trip and trip cost. Click “Get a Quote” and find out in less than a minute what the coverage for your trip will cost.

When should I buy HSBC Travel Insurance?

All-Inclusive Single Trip can be purchased any time before leaving on your trip

All-Inclusive Annual Trip can be purchased any time before leaving on your first trip

What do the All-Inclusive Packages provide?

  • Up to $3,000,000 Emergency Medical and Dental coverage
  • Trip Cancellation, Trip Interruption and Trip Delay coverage
  • Baggage and Personal Effects coverage
  • Flight and Travel Accident coverage
  • 24-hour Emergency Medical Assistance
  • Emergency Travel Assistance
  • Concierge Service

Please refer to the All-Inclusive Single Trip Summary of Coverage or the All-Inclusive Annual Trip Summary of Coverage as they contain terms, conditions, restrictions, limitations, exclusions and termination provisions.

Do HSBC travel insurance plans have any deductibles?

No.

Is my family covered?

Yes, coverage is available to be purchased for your spouse and dependent children.

What is Trip Cancellation coverage?

Trip cancellation insurance provides reimbursem*nt for the non-refundable portion of your trip cost if you have to cancel your trip due to a covered risk. What are the top three reasons why people cancel their trip?

  • Medical conditions
  • Travel advisory issued after your departure date
  • Job loss or relocation

What is Trip Interruption coverage?

Trip interruption insurance provides reimbursem*nt for expenses you pay if your trip is unexpectedly interrupted.

What are the top three reasons why trips are people interrupted?

  • Medical conditions
  • Delay of your transportation carrier
  • Cruise interruption

What is Trip Delay coverage?

Trip delay insurance provides reimbursem*nt for expenses you have to pay if your trip is delayed beyond your scheduled return date.

What is Baggage and Personal Effects Coverage?

Baggage Loss – Reimburses you for your baggage that is lost or damaged.

Baggage Delay – Reimburses you for the personal items you need to purchase if your checked baggage is delayed 12 hours or more.

Lost Document – Assists you in replacing your passport, driver’s license, birth certificate or travel visa if they are lost on your trip.

What if I want to be covered for everything?

Though there isn’t a policy that will cover everything, HSBC’s All-Inclusive Single and Annual Trip Packages offers you a wide range of coverages. See the Summary of Coverage for details.

I’m thinking of buying the annual plan; what if I want to stay longer than the 10 or 30 days covered?

You can purchase additional coverage through HSBC’s All-Inclusive Single Trip Package. It’s best to purchase before you leave on your trip to make sure you have coverage for your entire trip.

Call HSBC Travel Insurance at 1-877-202-3341 before you leave on your trip to purchase the additional days.

I have extended medical benefits through my work. Isn't that enough?

Not necessarily. Before travelling, consider that:

  • Your employee package may only cover you and not your family
  • Most employee packages only cover emergency medical. HSBC’s All-Inclusive Packages include trip cancellation, trip interruption, trip delay, baggage and personal effects.
  • Employee packages usually do not include services such as Concierge or 24-hour Travel Assist

If I have a pre-existing medical condition, can I buy HSBC Travel Insurance?

Yes. Although some pre-existing medical conditions may not be covered, having a pre-existing medical condition doesn’t automatically exclude you from coverage. With any travel insurance coverage there are always exclusions that apply. Refer to the Summary of Coverage or call HSBC Travel Insurance at 1-877-202-3341.

Who is eligible for HSBC All-Inclusive Packages?

Canadian Residents less than 85 years old and covered under a Government Health Insurance Plan (GHIP).

Should I take my Summary of Coverage with me on my trip?

Yes. It includes the terms of your insurance, as well as important contact information in case of an emergency. Read it carefully and consider keeping it with your passport, tickets, and other important information.

What should I do in case of an emergency during my trip?

Medical Emergency – Call the Medical Assist Department, available 24/7, before receiving medical treatment. Someone on your behalf must call as soon as possible if you are unable to call.

Travel Emergency – Call the Emergency Travel Assist department if you have missed a flight, lost your baggage or need to return home early.

How do I file a claim?

Contact us at the time of your emergency and we’ll get your claim started. Claim forms will be sent to you at home or your travel destination.

Your claim forms will outline what additional information is required, which may include receipts, police reports or original documents.Your claim is reviewed once the completed claim forms and all supporting documents are received.

Who do I call if I have any additional questions?

Call 1-877-202-3341 and a licensed representative will be pleased to answer your questions.

Who can I contact to file a complaint about my travel insurance?

If you want to file a complaint, please review the Complaint Resolution Policy, enter the details of your complaint, and a representative from Travel Guard Group Canada, Inc. will contact you.

Insurance underwritten by AIG Insurance Company of Canada (AIG Canada), with its principal place of business at 120 Bremner Boulevard, Suite 2200, Toronto, ON, Canada, M5J 0A8. All policies are administered on AIG Canada’s behalf by Travel Guard Group Canada, Inc. (Travel Guard). The description herein is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the policies described. Please refer to the actual policies for complete details.

HSBC Single Trip All-Inclusive Package – Travel Insurance | HSBC Canada (2024)

FAQs

Does HSBC have travel insurance? ›

This HSBC Premier Worldwide Travel policy protects you against costs that could arise in the course of your travels. It covers such things as cancellations, emergency medical treatment, personal liability, legal expenses and the theft of your money.

What is single trip travel insurance? ›

A single trip policy covers you for a one-off holiday to a destination (or destinations) of your choice and ends when you come home. It's worth taking out single trip cover as soon as you book your break, so there's a policy in place if you need to cancel your trip for one or more reasons covered by your policy.

Does HSBC Mastercard cover travel insurance? ›

THE PLAN: As a HSBC Premier World Mastercard® Cardmember, you, your spouse, or domestic partner and your dependent children will be automatically insured against Loss of Property arising from and occurring from the date you charged the trip to your account, when insured under the trip cancellation hazard only.

Why is travel insurance to Canada so expensive? ›

Lack of a Regulatory Body for Healthcare

Unlike India and other European countries, the countries such as the US and Canada do not have a nationally regulated medical body. They do not have a government hospital in each city. Thus, private hospitalisation, consultation, and care procedures in US and Canada are costly.

Do all credit cards have travel insurance? ›

Not every credit card comes with travel insurance. Complimentary travel insurance is typically offered on premium credit or rewards cards that have higher annual fees. Check your policy documents for details or contact your bank. You can also check the table above for some of the more popular credit cards.

How much money is insured in HSBC? ›

Your deposits are FDIC insured for up to $250,000, or up to $500,000 for joint accounts. This means your money is safe even if HSBC shuts down.

Does single trip travel insurance cover cancellation? ›

The advantages of single trip travel insurance

That way, we're able to give you specific cover for your particular getaway. With our single trip cover, we'll support you with things like medical emergencies, if you need to cancel or come home early, or problems to do with your money or travel documents.

Is it better to get single trip or annual travel insurance? ›

This will depend on your situation, but if you are certain you will only travel once in the next 12 months, you should get a single trip policy for that holiday. If you are unsure of how many trips you will take, an annual policy may be more expensive, but it will give you the peace of mind of knowing you are covered.

What are two disadvantages travel insurance? ›

It can also be expensive, difficult to file claims, and not always cover the things you thought it would — or should.

Who is covered under HSBC travel insurance? ›

Any person named as an account holder on the HSBC Premier Bank Account who is under 70 years of age at the start date of the trip. Someone you work with in the UK who has to be in work in order for you to be able to go on or continue a trip.

Do I need to tell HSBC I am Travelling? ›

There's no need to inform us before you travel. You can let us know it's you using your card abroad by making a chip and PIN payment when you arrive. Please make sure your contact details are up to date so we can get in touch if there are any problems.

What is the name of HSBC insurance? ›

HSBC Life is the insurance arm of the HSBC Group, one of the world's largest banking and financial services organisations. We leverage the group's expertise to provide you with holistic financial solutions tailored to help you take charge of your life confidently.

Should I get travel insurance to go to Canada? ›

It pays to protect yourself against financial loss on a Canadian vacation. Travel insurance for Canada can provide coverage if your travel plans are interrupted, including unexpected cancellations or delays, emergency medical treatment and baggage loss.

What travel insurance do I need for Canada? ›

To visit Canada, you need worldwide travel insurance to cover you for loss, damage and theft of your belongings, cancellation or curtailment of your trip, and public liability if you should cause accidental damage or injury. You'll need to choose worldwide travel insurance including Canada, USA and the Caribbean.

Should I get travel insurance for Canada? ›

Are you planning a Canadian vacation or business trip? Like many of our customers, you may be wondering if travel insurance is required for Canada. While it is not mandatory for visitors, there are several reasons trip insurance is highly recommended for Canadian travel.

What benefits do you get with an HSBC advance account? ›

HSBC Advance benefits at-a-glance

Access to a Regular Saver account offering an interest rate of 5% AER/gross - save between £25 and £250 a month for a fixed 12-month term. Mobile banking app features - including instant notifications, card freeze, pay in cheques and smart budgeting tools.

What is HSBC benefits? ›

Fixed pay. Annual leave. A range of benefits, which may cover areas such as work-life balance, insurance and savings, health and personal development. Employee share plans and discretionary pay awards based on performance.

Will HSBC charge me abroad? ›

Our HSBC Global Money Account might suit your needs. It comes with a debit card and there are no HSBC fees for using your card to make payments or withdraw cash outside the UK, However, other non-HSBC fees may apply.

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