How to Negotiate with Credit Card Companies - Meet Penny (2024)

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In January of 2007, we filed for bankruptcy, and it was a mistake. We carried tremendous guilt, feeling we had left God’s will looking for an easy out, and the monthly payment for the Chapter 13 bankruptcy was still more than we could bear. We ended up contacting our trustee andleaving thebankruptcy early.

However, the debt remained. In fact, the collectors began demanding payment in full and they wanted it NOW.

Since we had received an income tax refund, we decided to do some research and chose to negotiate with the credit card companies ourselves. All glory to God… we were able to reducea five figure debt by 60% and pay it off in ten months.

How to Negotiate with Credit Card Companies - Meet Penny (1)

If you are caught between phone calls from debt collectors and annoying “final notice” letters in the mail, consider these tips that might help you pay off your debts quickly.

Know the statute of limitations

First, researchthe statute of limitations on your type of debt for your state because your debts might be un-claimable by the collection agency.

Each state has a statute of limitations on credit card debt. In our state, if we had not made a payment in three years, the debt was considered un-claimable and it had to be forgiven. However, our bankruptcy trustee was making tiny payments to keep the debt active.

Know who holds your debt

Next, understand who exactly is claiming to own your debt. After several months of being unable to solicit payments on your account, a credit card company will sell your account to a collection agency. Some agencies are parented by the credit card company while others are third parties.

Once your debt is sold, the credit card company is no longer a part of the debt repayment process. They have sold the debt for a portion of what you owed (10% to 20%), writing off the remainder of the balance as “bad debt,” and received a tax credit for the unpaid balance rom the government. The collector is now in charge and will try to solicit payment for the complete balance… even though they only paid for part.

Have a plan before you negotiate

Negotiating with the credit card company

If you are within the statute of limitations and the credit card company still holds your debt, consider this plan…

1) Call the credit card companies and tell them you are under a financial hardship to see if they can adjust your interest rate. Then, pay the minimum payment. DO NOT tell them your plan.

2) Start saving cash in a sock. Not in the bank. Every deposit will be tracked should you need to file bankruptcy. Under bankruptcy, you will not be able to have a savings account nor pay a tithe or make charitable contributions.

3) When you haveaccumulated enough money, start negotiating with the credit card company. It is completely up to you whether or not you continue to pay them minimum payments or want to deal with the incessant phone calls for three to six months, but patience is your friend. You really want them to be ready to negotiate.

How to Negotiate with Credit Card Companies - Meet Penny (2)

If you choose to negotiate directly with the credit card company, you need to have enough cash ready to pay off the amount you agree upon. Most will want at least 50%. The rest is written off as bad debt, and you have to pay taxes on the remaining portion but your credit report will state that the debt was cancelled as agreed.

Negotiating witha collection agency

If your debt has been sold to a collector, do not fret. We discovered negotiating with a collection agency was actually easier. Since the collector only paid the credit card company 10 to 20% for your debt, you can begin the negotiation process for a much lower rate. You can start by offering them 20% and negotiate back and forth.

If they act like that is ridiculous, make the agency aware that you know they paid a small fraction of what they are asking and request that they call back when they are willing to negotiate. You might need to press hard to speak with someone who has the authority to write a contract with you, but if you find the right person, the process can move quickly.

Once you reach an agreement, have the total amount and payments placed in a contract. They will then give you about nine months to pay off the negotiated amount. Again, the balance is written off and you have to pay taxes on it, but the deal is done. The debt is gone. Nothing remains but the ugly mark on your credit report.

Keep track of the details

As you work through this process, keep a log of each time you call the company or each time they call you. Write down the incoming phone number, the name of the representative, the time, and exact details about your conversation. Always write down what you offered and how they countered your offer.

Overall, if you are willing to negotiate and have a substantial downpayment to place towards the new contract, these companies will work with you. Their job is to make money. Your job is to pay them off with as little as possible and never owe them another penny for as long as you live.

Have you ever negotiated a debt? What did you learn about the process that mighthelp others?

How to Negotiate with Credit Card Companies - Meet Penny (2024)

FAQs

What percentage will credit card companies settle for? ›

What percentage will credit card companies settle for? Creditors often accept 20% to 100% of the outstanding balance. The actual amount they are willing to settle for depends on individual circ*mstances and negotiation skills.

How to settle debt for pennies on the dollar? ›

Speak to the Debt Collector

This is your chance to explain your situation and detail your plan to settle your debt. Remember, debt collection agencies most likely bought your debt for pennies on the dollar and could be more agreeable to a partial repayment or payment plan than your original creditor.

Can you negotiate a lower payoff amount on a credit card? ›

Bottom line

If simply paying off your credit card debt isn't an option at this time and your balances are piling up, negotiating it can wipe it away for much less than the original amount. “You can then look toward planning for the future and setting new financial goals without the weight of your debt,” Tayne says.

How to negotiate credit card debt with collection agencies? ›

Approach negotiations professionally, assertively and with a clear understanding of your rights. Your goal is to reach an agreement that is manageable for you and aligns with your financial situation. Communicate in writing with the debt collector, request a payment plan and document everything for your record-keeping.

What is a good settlement offer for a credit card? ›

Consider starting the negotiation by offering to pay 25% or 30% of your outstanding balance in return for forgiveness on the rest. Debt settlement can negatively affect your credit score, which can make it more difficult for you to secure financing in the future.

What is the lowest a creditor will settle for? ›

Depending on the situation, debt settlement offers might range from 10% to 50% of what you owe. 1 The creditor then has to decide whether to accept.

What not to say to a debt collector? ›

Don't provide personal or sensitive financial information

Never give out or confirm personal or sensitive financial information – such as your bank account, credit card, or full Social Security number – unless you know the company or person you are talking with is a real debt collector.

What to say when negotiating a debt settlement? ›

Tell the Truth and Keep a Consistent Story

Make a list of the reasons you've fallen behind in payments. Debt often results from hardships such as job loss, divorce, medical bills. Put them down on paper to use as a reference when you're negotiating a debt settlement with a creditor.

How long does it take to pay off the $10000 debt by only making the minimum payment? ›

1% of the balance plus interest: It would take 29.5 years or 354 months to pay off $10,000 in credit card debt making only minimum payments. You would pay a total of $19,332.21 in interest over that period.

What is the best strategy for paying off credit card debt questions? ›

The debt snowball approach is an accelerated payoff strategy that can save you both time and money. To get started, make the minimum payment on all of your credit cards. Then, if you can put additional money toward your debt each month, apply it to the card with the lowest balance.

What percentage will discover settle for? ›

Summary: To settle debt with Discover, first respond to any lawsuit with an Answer to avoid default judgment. Then, assess your financial situation to determine a realistic settlement offer, ideally 60% or more of the total debt. Discover may negotiate, so be prepared for counteroffers.

What's a bad strategy to pay off your credit card? ›

If you pay off your cards with new financing, but run up a balance on the original accounts again, you could set yourself up for severe financial and credit problems later. Also, if you plan to apply for new financing, it's best if your credit score is either good or excellent.

What happens if a debt collector won't negotiate? ›

If the debt collector won't negotiate, your best option would be to contact the initial creditor that sent your debt to the collector. That creditor might be willing to compromise with you. You could also suggest to the debt collector that if he or she refuses to settle, you will be forced to file for bankruptcy.

How much should I offer to settle my credit card debt? ›

You could offer a lump sum payment to settle your debt, such as 25% to 50% of the amount owed. The right choice depends on your financial situation. It's important to think about this before you contact your card issuer so you know what to request.

What percent should I offer a debt collector? ›

Typically, you should offer 60% or less of your debt amount to kick off negotiations. If you have debt you can't seem to get rid of, you may consider debt settlement. Debt settlement allows you to pay a percentage of your debt in one lump-sum payment to resolve it once and for all.

What is the maximum percentage of credit card settlement? ›

However, when the outstanding amount is too big and your repayment capacity is very low, you may need to request for a much lower settlement amount. Khoshla says, "You should aim for anything between 10 and 50 per cent of the loan in the case the total outstanding amount is way higher than your yearly income.

What is the average credit card settlement? ›

What percentage will credit card companies settle for? Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is.

What percentage should you offer to settle a debt? ›

Typically, you should offer 60% or less of your debt amount to kick off negotiations. If you have debt you can't seem to get rid of, you may consider debt settlement. Debt settlement allows you to pay a percentage of your debt in one lump-sum payment to resolve it once and for all.

What percentage should I offer a full and final settlement? ›

What percentage should I offer a full and final settlement? It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

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