Long-distance charges on mobile
Québec, Canada, and United States: Long-distance charges in Québec, in Canada (outside Québec), and in the United States are $0.75/min.
International: Consult the international long-distance regular rates list and the list of rates with a plan.
Paying per-minute rates is rarely advantageous. If you plan to make or receive long-distance calls, we recommend subscribing to a plan adapted to your needs.
Charges on incoming long-distance calls
Generally, only the usual airtime charges apply when you receive long-distance calls. However, if you’re outside your local calling area at the time you receive a long-distance call, variable fees apply depending on where you are when you receive the call.
How long-distance calls are billed
Some long-distance charges may apply, depending on where the calls are made or received:
- If you’re at home or elsewhere within your local calling area, your outgoing calls may be considered long-distance depending on the destination you are calling.
- If you’re travelling outside your local calling area, your incoming and outgoing calls may be considered long-distance depending on the destination you are calling.
Is it included in my plan?
All our Mobile plans include unlimited long-distance calls between Videotron Mobility and Home Phone subscribers.
Most of our Mobile plans also include unlimited long-distance calls within the coverage area (Québec and Canada, or Canada and the United States). Consult the Pay-per-use services section of your invoice and look for the Canada included minutes or Canada-U.S. included minutes line.
Not sure what is included in your Mobile plan? Contact our Customer Service to get all the details.
How to make a long-distance call
Tap 1 on your mobile keypad, followed by your recipient’s 10-digit number (area code + seven-digit number, for example 1-514-123-4567) and tap SEND.
Long-distance charges when forwarding a call
Forwarding an incoming call from another number to your mobile
Long-distance charges apply if you pick up the call outside your local calling area.
Forwarding an outgoing call from your mobile to another number
If you forward calls to a number outside your local calling area, long-distance charges will apply if someone answers the call or the caller leaves a voice message.
Long-distance charges when listening to voice messages
If you listen to your voice messages from your local calling area, no long-distance charges apply. However, if you listen to them outside your local calling area, long-distance charges will apply.
If you listen to your voice messages while you’re outside of the territory covered by your plan or Videotron’s extended network, roaming fees will apply.
You have other questions about pay-per-use charges?
Long-distance charges on mobile Charges on incoming long-distance calls How long-distance calls are billed Long-distance charges when forwarding a call Long-distance charges when listening to voice messages
Long-distance charges on mobile Charges on incoming long-distance calls How long-distance calls are billed Long-distance charges when forwarding a call Long-distance charges when listening to voice messages
