Do restaurants and bars HAVE to hand out free water? Your rights explained (2024)

MOST Brits are unaware of their rights to a glass of water when out and about.

As temperatures spike across the UK, it's important to stay hydrated when out and about.

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You might not already assume that that any establishment serving alcohol has to provide you with drinking water free of charge.

The legal requirement as set out under the Licensing Act, means that all venues that serve alcohol in England and Wales must ensure that customers have access to free water. The same applies in Scotland.

Can I get free water from a restaurant or bar?

Clubs, pubs, restaurants and anywhere else serving alcohol for that matter are legally required to "ensure that free potable water is provided on request for customers where it is reasonably available".

Some restaurants may try to avoid the law by only offering fresh filtered water. You can still ask for tap water and won't need to pay. The Consumer Council for Water believes that customers should not be charged anything at all if they ask for tap water.

However, you aren't legally entitled to free tap water in premises that don't serve alcohol - although it wouldn't hurt asking, especially during the hotter months.

For example, Costa Coffee and Premier Inn allow customers to refill their own water bottles free of charge in their premises.

How do I get free water?

Just ask - it's as simple as that. But make sure you ask for tap water as restaurants and bars may catch you out and turn up with bottled water which you'd be charged for.

What if a restaurant or bar refuses to give me water?

You can quote Paragraph 2 of the Licensing Act 2003 (Mandatory Licensing Conditions) (Amendment) Order 2014, to the member of staff serving you and if they still refuse speak to the manager.

If you're still out of luck and unhappy that you've been refused what you're legally entitled to - complain directly to your local licensing authority.

Where else can I get free water in the heatwave?

If you're out and about in public and need to fill up your water bottle during the heat of the summer you can use apps like Refill which shows the nearest refill spots to you.

And remember, even though unlicensed cafe's aren't legally required to give out free water, there's no harm in asking. The worst they can say is no.

Do restaurants and bars HAVE to hand out free water? Your rights explained (2024)

FAQs

Do restaurants and bars HAVE to hand out free water? Your rights explained? ›

In the United States, there are no national laws requiring restaurants serve free drinking water to customers. but some communities do have local laws calling on businesses to provide water. Most restaurants throughout the country do extend the courtesy of complimentary drinking water.

Do restaurants have to give free water in the USA? ›

According to California Civil Code Section 114376, restaurants in California are required to offer free, fresh drinking water to their patrons. This law to all establishments, including chains, restaurants, and trucks.

Is it illegal to deny someone water in New York? ›

Since at least as far back at 1991, eateries in the city of New York have been legally required to ask every one of their customers if they would like water before a glass is poured for them.

Is it illegal to deny someone water in Florida? ›

Patrick Fraser: “Howard says there is no law regarding a glass of water and there is a good reason for that, you cant force a business to give something away but the law does force a business to provide bathrooms for its customers, and legally you cannot force someone to pay to use the bathroom. That's a good thing.”

Is it illegal to deny someone water in Texas? ›

Yes, all restaurants, bars, other commercial or beverage establishments violating this ordinance are subject to fines beginning at $150 per occurrence. www.waterwiseaustin.org Taking the simple step of only serving water upon request will conserve 1-3 gallons of water per glass. Want Water?

Can you ask for tap water in the US? ›

In most European countries, if you ask for “water,” the server assumes you mean bottled water. In the U.S., if you ask for “water,” the server assumes you mean tap water. If you want bottled water, you have to say so, and you have to pay for it.

Why isn't water free? ›

Although water literally falls from the sky, it certainly is not free. We as customers must pay to cover the expense of pumping it from the source, the removal of contaminants that could threaten our health, and to maintain the system that brings water into our homes.

What is the water rights clause? ›

Water is protected for the use and benefit of all Californians. California's waters cannot be owned by individuals, groups, businesses, or governmental agencies. But permits, licenses, and registrations give individuals and others the right to beneficially use reasonable amounts of water.

Can you sue someone for pouring water on you? ›

Even throwing water at someone can be considered assault because it may classified as harmful touching.

Can bars charge for water in NYC? ›

According to the New York City Health Code, “a food service establishment shall provide free potable water to its patrons upon request.” This means that if a customer asks for a glass of water, the restaurant must provide it free of charge.

Does McDonald's have free water cups? ›

A small and medium water is free including any number of small and medium waters.

Do Florida bars have to provide water? ›

There are no laws related to this. A restaurant has the right to decide how to charge for their services, food and beverage items. Often, restaurants only serve water on request by patrons in order to conserve water.

Who owns water rights in Florida? ›

The title to lands under navigable waters, within the boundaries of the state, which have not been alienated, including beaches below mean high water lines, is held by the state, by virtue of its sovereignty, in trust for all the people.

What is the 11.086 law in Texas? ›

Texas law prohibits the diversion of the natural flow of surface waters 'in a manner that damages the property of another by the overflow of the water diverted or impounded.

What are the laws around water rights in Texas? ›

In Texas landowners have the right to intercept, impound, and use diffused surface water on their land. Their rights are superior to those of adjacent lower landowners and to holders of rights on streams into which the water might eventually flow.

Is water free at Starbucks? ›

Those Starbucks Corp. pup cups and free waters aren't going anywhere, top executives assured investors at the coffee retailer's annual meeting.

Does fast food have to give you water? ›

There is no legal issue here. Restaurants can set any service rules they choose so long as they do not unlawfully discriminate.

Does McDonald's give free water? ›

you can always ask for a glass of water if you'd like, Reina. most of our restaurants are owned by franchisees and they have the option of setting their own policies for water cup charges. feel free to always ask about extra costs while placing your order.

Do restaurants have to give free water New York? ›

In New York City, restaurants are required to provide free tap water to customers upon request. This regulation was put in place by the New York City Department of Environmental Protection to encourage the consumption of tap water and reduce the use of bottled water.

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