Credit card fraud is more common than you might think — but you can protect yourself by taking 5 easy steps (2024)

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  • Credit card fraud continues to be a concern — particularly with more folks shopping online than ever.
  • When possible, use a credit card instead of a debit card — you'll benefit from zero-liability protection.
  • Check your account activity daily and set up spending alerts so you're notified as soon as something looks amiss.
  • Read Insider's guide to the best rewards credit cards.

Online shopping was already a mainstay in the lives of most Americans — but its popularity has skyrocketed in the past couple of years.

It's almost dangerously convenient; there's no need to go to the store, insert or wave your card, or spend money on gas when Jeff Bezos is willing to bring your needs to your doorstep.

However, you should still be mindful of the safety of your financial information. Fraudsters and criminals know that more transactions are happening digitally, and they're working hard to profit off this big change.

Fidelity National Information Services showed at the start of the pandemic that the amount of fraudulent credit transactions had increased by 35% in a year-over-year comparison.

Credit card fraud is still a problem for one simple reason: It continues to work. Here are a few simple tips to follow to make sure that you're taking the proper precautions.

We're focused here on the rewards and perks that come with each card. These cards won't be worth it if you're paying interest or late fees. When using a credit card, it's important to pay your balance in full each month, make payments on time, and only spend what you can afford to pay.

1. Use your credit card — not your debit card

Chase Sapphire Preferred® Card

Apply now

On Chase's website

Insider’s Rating

Insider's Ratings are decided by our editorial team. The rating system considers various factors and evaluates cards against others of the same type so you can pick a card that is a good fit for your goals.

4.4/5

Perks

Earn 5x on travel purchased through Chase Travel℠. Earn 3x on dining, select streaming services and online groceries. Earn 2x on all other travel purchases. Earn 1x on all other purchases.

Annual Fee

$95

Intro APR

N/A

Regular APR

21.49% - 28.49% Variable

Intro Offer

60,000 bonus points after you spend $4,000 on purchases in the first three months from account opening

Earn 60,000 bonus points

Recommended Credit

Recommended credit score. Note that credit card lenders may use many different variations of credit score models when considering your application.

Good to Excellent

Pros

  • High intro bonus offer starts you off with lots of points
  • Strong travel coverage

Cons

  • Doesn't offer a Global Entry/TSA PreCheck application fee credit

Insider’s Take

If you're new to travel rewards credit cards or just don't want to pay hundreds in annual fees, the Chase Sapphire Preferred® Card is a smart choice. It earns bonus points on a wide variety of travel and dining purchases and offers strong travel and purchase coverage, including primary car rental insurance.

Sapphire Preferred Card review External link Arrow An arrow icon, indicating this redirects the user."

Product Details

  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.
  • Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Travel℠. For example, 60,000 points are worth $750 toward travel.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2024.
  • Member FDIC

The Fair Credit Billing Act (passed in 1974) stipulates that the maximum amount you could owe for unauthorized use of your credit is $50. In most cases, you would owe nothing — that's where the "zero liability protection" on many credit cards really matters.

Debit cards, though, are a different story. Those pieces of plastic are governed by the Electronic Fund Transfer Act, which says you could be responsible for up to $500 of fraudulent charges if you fail to report it for more than two business days.

Read more: 4 reasons why you should use a credit card instead of a debit card

And even if your bank doesn't make you pay for those fraudulent charges, you're still going to have to jump through hoops to get your money back. Keep that cash in your checking account, and stick with your credit card. Some of the advantages of a credit card are they have better protection and better opportunities to reward your spending, too.

2. Check your account activity each day

While you aren't liable for fraudulent credit card use, you still don't want it to happen. It can create all kinds of headaches with your credit report, not to mention you'll have to cancel automatic payments if you have to change your card number due to fraud. So don't wait until you review your monthly statement to make sure your card is safe.

Read more: Here's what to do if your credit card is lost or stolen, whether you're at home or traveling abroad

Make a point to check your banking app once a day. A daily check-in on your credit card transactions can give you a good understanding of how you're spending your money, and it will give you a heads-up if someone else is attempting to spend it.

3. Create spending alerts

Check your online bank portal for options to pre-program alerts that can make you aware of new purchases.

Read more: 5 credit card mistakes that could be costing you money and rewards points

Many banks offer to send alerts if a transaction exceeds a certain threshold, if an international charge has been made to the card, or if an online or phone charge is pending. Have those notifications emailed or texted to you — whichever you prefer — and you'll be able to dispute anything that seems out of the ordinary immediately.

4. Be suspicious

"Don't click on strange links" may seem like common sense, but online criminals are getting more sophisticated than the old-school misspelled messages pleading to send money to someone who desperately needs your help.

Rather than clicking on links from you email inbox, visit the site. In the address bar, look for a symbol of a padlock — or for the URL to begin with https, with the "s" meaning "secure." The same goes for text messages.

Read more: Identity theft is a major problem, but these 5 credit card protection programs can help keep you safe

And while it's tempting to hand over your email address or other information to any retailer in exchange for a promo code, it's a good practice to limit your number of sign-ups simply because those retailers are major targets. When your information is stored in a retailer's system, it's another potential risk.

5. Ask your issuer about virtual account numbers

Some banks include the option to create virtual credit card numbers for your online transactions. Instead of using the regular 16-digit code on your card, this system generates temporary numbers for your purchases. So, even if a hacker stumbles on to the number, they aren't going to be able to do much with it.

Read more: The 5 biggest credit card scams going around right now — and how to protect yourself

For example, the Capital One VentureRewards Credit Card offers the ability to use virtual numbers online. American Express, Citi, and Wells Fargo also offer this benefit.

Bottom line

Any given time you swipe your card — virtually or otherwise — there can be an alarming number of rapscallions feverishly working to attain your sensitive information. Banks generally do a fantastic job at fending off these attacks, but you can never be too careful.

By following the above steps, you can make their work much more difficult.

David McMillin

David McMillin has written about credit cards, mortgages, banking, taxes, and travel for the past 10 years. His goal is simple: help readers figure out how to minimize fees and maximize rewards. In addition to writing for Business Insider, Bankrate, and The Points Guy, David is a musician, which means he has spent way too much time stressing about money. He applies the lessons he's learned from budgeting and sign-up bonuses to offer practical advice for personal finance decisions. David is based in Chicago. When travel returns to normal levels, he needs to visit four more states – Alaska, Utah, Oklahoma, and Vermont – to check all 50 off his list.

Joseph Hostetler, CEPF

Credit cards reporter

Joseph Hostetler was a credit cards reporter for Insider who also covered helpful miles and points tricks. He is also a Certified Educator in Personal Finance (CEPF). Joseph has more than six years of experience writing professionally about credit cards, previously authoring and editing for The Points Guy and Million Mile Secrets.

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Credit card fraud is more common than you might think — but you can protect yourself by taking 5 easy steps (4)

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Credit card fraud is more common than you might think — but you can protect yourself by taking 5 easy steps (2024)

FAQs

What are 3 ways to protect yourself from fraud while using credit cards? ›

The easiest actions you can take include opting for a card with $0 liability protection, monitoring your accounts closely, signing up for transaction alerts and securing your personal information.

What are 3 ways to avoid credit card fraud? ›

5 Ways To Avoid Credit Card Fraud
  • Keep your credit cards safe. Store your cards in a secure wallet or purse. ...
  • Don't allow websites to “remember” your card number. ...
  • Be wary when shopping online. ...
  • Report lost or stolen cards immediately. ...
  • Review your monthly bill.

What is the most common method of credit fraud? ›

FAKE AND COUNTERFEIT CARDS

The creation of counterfeit cards, together with lost / stolen cards pose highest threat in credit card frauds. Fraudsters are constantly finding new and more innovative ways to create counterfeit cards.

How can you protect yourself or a business against credit card fraud? ›

It's important to know that your credit card company or bank would never call to ask for personal information like your credit card number, expiry number, PIN, or the security number on the back of your card. Protect your credit card like you protect your cash. Never leave them unattended in your car or at work.

What are 3 or 4 ways to avoid credit card trouble? ›

How to avoid credit card debt
  • Pay as much as you can toward your debt. When it comes to avoiding credit card debt, your top priority is generally to pay off as much of your balance as possible each month. ...
  • Track your spending. ...
  • Save for emergencies. ...
  • Keep an eye on your credit scores.

How can credit card fraud be solved? ›

  1. 5 steps to take if you're a victim of credit card fraud. ...
  2. Call your credit card company immediately. ...
  3. Check your credit card accounts and change your passwords. ...
  4. Notify the credit bureaus and call the police if necessary. ...
  5. Monitor your statements and credit reports. ...
  6. Check your online shopping accounts. ...
  7. Bottom line.
Oct 15, 2023

How can I protect myself from online credit card fraud? ›

Online Shopping
  1. Be aware of fake online stores. ...
  2. Call the customer service line. ...
  3. Trusted sites generally have a URL that starts with HTTPS, not HTTP. ...
  4. Avoid using unsecured public Wi-Fi networks when shopping online, paying bills or sharing any financial information online.

How can card present fraud be prevented? ›

Physically secure the card reader with a secure stand or a tether to prevent theft and replacement. Set up security cameras to capture activity near card readers, and keep an eye out for planted recording devices designed to record cardholder's numbers and PINs.

Do credit card frauds get caught? ›

Some estimates say less than 1% of credit card fraud is actually caught, while others say it could be higher but is impossible to know.

What is the most common fraud detection? ›

Rules-based systems: One of the most traditional fraud detection and fraud prevention methods is the use of rules-based systems. These systems employ predefined rules to identify potential instances of fraud based on certain patterns or conditions.

What is the biggest credit card fraud in history? ›

The biggest credit card scam ever - $200 million
  • The card fraudsters created all the information and documents needed to make false profiles with America's major credit agencies. ...
  • With perfect credit scores for their fake identities, they would apply for large loans and credit cards with high limits.
Oct 20, 2016

Do banks refund scammed money? ›

If you've transferred money to someone because of a scam

This type of scam is known as an 'authorised push payment'. Your bank or building society should reimburse you if it's registered with the Lending Standards Board under their Contingent Reimbursem*nt Model Code (CRM Code).

Do credit card companies actually investigate? ›

Credit card companies hire multiple fraud investigators whose primary responsibility is investigating reports of fraud. A credit card company's fraud investigation largely depends on whether the credit card owner is aware of the fraudulent transactions and reports them to the company.

What is the first step to prevent credit card fraud? ›

Keep Your Credit Card Information Secure

One of the most important ways to prevent credit card fraud is to keep your card information safe. Update your passwords regularly. Make sure you choose a unique password for each site and select a password that meets or exceeds the strong password requirements.

What is the fraud protection for credit cards? ›

Federal Law requires consumers not be liable for more than $50 in charges that result from lost or stolen card information. This means that many credit card holders are not responsible for unauthorized purchases—at least for more than $50.

What items on a credit card should be protected to prevent fraud? ›

Card details – card number, card holder name, date of birth and address –- are stolen, often from online databases or through email scams, then sold and used on the internet, or over the phone. This is often called 'card-not-present' fraud.

What is the precaution of credit card fraud? ›

Never Make Credit Card Information Public

Credit card scammers usually pose as new service issuers or providers of lucrative business offers while tricking the unsuspecting user into leaking sensitive information about the credit card. Ensure that you memorise your PIN and change it frequently to avoid misuse.

How do I protect my card from not present fraud? ›

Use 3DS and other multi-factor authentication

Sometimes called strong customer authentication (or SCA), 3-domain security (or 3DS), and other forms of multi-factor authentication can help stop CNP fraud by requiring customers to identify themselves in more than one way.

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