These are kinds of activities workers regularly do in this job.
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90%
Building good relationships
Building good working relationships and keeping them over time.
-
80%
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
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78%
Making decisions and solving problems
Using information to work out the best solution and solve problems.
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78%
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
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78%
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
77%
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
77%
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
74%
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
73%
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
73%
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
73%
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
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73%
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
71%
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
70%
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
70%
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
68%
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
64%
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
56%
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
48%
Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
