Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (2024)

What do I need to know about my Commercial Cards?

Your People’s United Commercial Card accounts and services have transitioned to M&T Bank. Your new M&T Bank Visa® cards have a new card number, expiration date and CVV2 value.

  • If you haven’t received your new M&T Commercial Cards, please contact M&T Customer Service at 1-800-443-8671 Option 2
  • If you haven’t already, update recurring payments with new M&T card information
  • Download the CentreSuite mobile app from theApp Store® orGoogle Play™

    Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (1) Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (2)

  • Begin using CentreSuite® for card management and statements and accounts
  • Access your statements from M&T Bank via CentreSuite

Other important information:

  • The Card product is a non-revolving line of credit with no interest accrual. A late fee in the amount of the greater of 2% of the outstanding Card obligations or $25 shall apply for late payments
  • The M&T Commercial One Card offers Travel Accident Insurance. Please refer to the Visa Agreement enclosed with the plastic for more details
  • M&T Commercial Cards expire every 2 years
  • The M&T cards are Chip and PIN enabled and offer Tap to pay- Contactless ability.
  • Apple Wallet, Google Wallet and Samsung Pay are also available. You must re-enroll with the M&T card
  • To change card PIN via IVR 1-800-443-8671 option 6
  • During card activation, you will be prompted to choose your PIN when a replacement or reissued card is received

Please contact M&T Bank Commercial Card Customer Service at1‑800‑443‑8671, Monday through Friday 8am–5pm ET

CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.

Now that your Commercial Card accounts and services have transitioned to M&T, you’ll use CentreSuite as your online card management platform.

CentreSuite is your single system for both card and expense management.

You can:

  • Access real-time Commercial Card information 24 hours a day
  • Define and control user access to Commercial Card program data and functionality
  • Experience faster and more reliable access to account information

CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.

How can I access CentreSuite?CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.

You can access CentreSuite multiple ways. The preferred method will be to click on one of the links below and save to your bookmarks:

https://www.centresuite.com/Centre?MTBank

https://www.centresuite.com/Centre/Public/Logon/Index?ReturnUrl=%2fCentre%3fsite%3d2129&site=2129

You can also:

  • Enter “CentreSuite.mtb.com ” in your browser address bar
  • Enter "CentreSuite.com"in your browser address bar. This will bring you to a generic version of the system until you register your card and create a User ID, then you will be taken to the M&T branded screen
  • Download the CentreSuite mobile app from theApp Store® orGoogle Play™

Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (3) Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (4)

CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.

How do I Self-Register for CentreSuite?CentreSuite is provided through a third-party vendor, TSYS, Inc. Before using this product, Client needs to agree to an End User License Agreement between client and TSYS, Inc.

If you are an M&T Commercial Cardholder and your Card Program Administrator has granted you access to CentreSuite through Self-Registration, please follow the steps in our Self-Registration Guide to gain access to the system.

What if I encounter issues with Self-Registration?

If you encounter any issues with locating the Registration section, please be sure toclear your browser history (cache) and use the following supported browsers: most current version of Microsoft Windows version of Edge, Google's most current version of Chrome, Apple's most current version of Safari and Mozilla's most current version of Firefox.

To clear your browser history, access your supported browser, locate, and click on the settings option, click on Privacy, find the Clear browsing data section. Make your choices there to clear the history. These steps may change depending on your browser and computer.

For more details, read our Self-Registration Guide

Are there additional CentreSuite resources available to help me with Account/Statement management, Administrator or cardholder task, self-registration or the CenterSuite App?

Yes. We have a number of CentreSuite resources available:

  • CentreSuite Account Management Guide (PDF)
  • CentreSuite Statement Management Guide (PDF)
  • CentreSuite Administrator FAQ (PDF)
  • CentreSuite Cardholder FAQ (PDF)
  • CentreSuite App Reference Guide (PDF)
  • CentreSuite Self-Registration Guide (PDF)

Please contact M&T Bank Commercial Card Customer Service at 1‑800‑443‑8671, Monday through Friday 8am–5pm ET.

Commercial FAQs | People's United Bank and M&T Bank: Commercial Banking (2024)
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