Commercial Bank | ComBank Digital (2024)

‘ComBank Digital’ has its own mobile application which allows you to handle your finances swiftly and securely on the go. The mobile application is compatible with iOS, Android and HarmonyOS operating systems, and complies with international standards and best practices adopted to provide utmost user security.

‘ComBank Digital’ is offered through a responsive web application and three native mobile applications which enables access across all devices such as Desktop PCs, Laptop Computers, Tabs and Smart Phones. It consists of internationally recognized user security features with industry standards and a vast range of services.

Enhancing the user convenience, ‘ComBank Digital’ features a range of built-in options that allow you to customize your digital banking preferences, on your own without the assistance of a bank agent.

Any Commercial Bank account holder who has not already registered can register themselves online for this facility 24/7 and enjoy its features without visiting a branch.

'ComBank Digital' offers services such as checking balances of Current Accounts, Savings Accounts, Investments, Loans and Credit Card accounts and transactional activities such as applying for Fixed Deposits, instant payments across the banking network, share trading settlements etc can be carried out securely.

‘ComBank Digital’ also supports bill payments to more than 68 entities in nine categories such as Telephone, Electricity, Water, Credit Cards, Insurance, Pay TV, Education, Schools and Rates.

Online features

Access via Smart Phone /Tab/ Web
Biometrics Login Access
Self-registration for Personal accountholders
Username password auto-recovery/Self-unblock facility
Device registration for secure login & device management
Quick access through widgets to access available balance/ upcoming payments and templates
Changing Username / Password
Selection of alert & setting up of alert delivery methods
Exchange rate inquiry with graphical presentation of fluctuations
Dash board view of all accounts maintained under a single identity
Transaction history view of Current/Saving accounts & Cards with holds/ pending transactions
View issued & deposited cheque images
Accounts statement download in PDF format
Option to instruct the Bank to stop generating printed statements
View upcoming/ scheduled payments & modify as necessary
Bill payments with real time updates depending on the capability of the biller
Fund transfer between own accounts
Intra Bank fund transfers with real time update
Domestic bank fund transfers with real time credit to beneficiary account
International fund transfers with option to upload the supporting documents
Bill payments & Fund transfers can be scheduled for a future date
Own Credit Card settlement
Intra Bank third party Credit Card settlement
Other Bank card settlements could be done via Domestic Fund Transfer option
Investment in Fixed Deposit
Set up savings objective
Setup recurring / repeated payments & transfers
Creation of payment templates/ manage templates
Registration of frequent beneficiaries
Manage own accounts - Exclude/Inquiry only/Transaction only/No restriction
Assign nick names to accounts
Cyber receipts can be shared via email/ any other form eg: WhatsApp
Order cheque book to be collected at branches
Request Bank drafts
Send secured message to bank with attachment/ reply with History
View messages from Bank
Cash advance from a Credit Card
Block Credit/ Debit Cards
Request replacement cards for blocked cards
View linked accounts to Debit Cards
View assigned limits on Debit/Credit cards

Offline features

Exchange Rates
Interest Rates
Branch/ ATM locator
Contact Information

Rates & tariffs :

Joining fee and first year annual fees are waived off and Rs 500.00 charged from second year onwards.

Documents required :

You can enrol to 'ComBank Digital' online without submitting any documents to the Bank. However, if you want access to your joint account, you need to hand over a request letter signed by all parties to the account to grant permission to access the account using 'ComBank Digital'.

You may use the Bank’s standard common service application (signed by all parties) for this purpose.

How to register :

Go to 'ComBank Digital' Login Page and click ‘Enrol to ComBank Digital’.

Step 1 --> Enter NIC and one of your Bank Account Numbers. Tick CAPTCHA and click Next.

Step 2 --> Enter your Mobile Number. Format: +947XXXXXXXX and click Next.

You will receive a Verification Code to your Mobile phone

Step 3 --> Enter the Verification Code and click Next.

Step 4 --> Enter a Username of your choice. Read the instructions on screen on how to choose a username.

Step 5 --> Enter a Password of your choice. Read the instructions on screen on how to create a password. Re-enter the password to confirm and click Submit.

When you complete these steps successfully, you will be taken to your 'ComBank Digital' Home Page. You will also receive an email/sms confirming the registration.

An agent from the Bank will call for a quick verification and enhance your access level to let you enjoy the full range of 'ComBank Digital' services.

Important Note :

If the details you entered for the registration does not match or have not been updated with the Bank, you will be requested to update the information by submitting a written request to your account holding branch. You may self-register for 'ComBank Digital' once the information is updated with the Bank.

ComBank Digital demos :

Web demos

Mobile app demos

User Guide - Web Application >>

User Guide - Mobile Application >>

How to Access >>

Product information and terms & conditions are subject to change from time to time. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.

Register for ComBank Digital

Its' just that simple !