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User profile for user: Korhan98
Korhan98 Author
User level: Level1 9 points
Well I was having my final exam and the internet just disconnected and I tried to use my phone to reconnect on Microsoft team but my camera was turning off when I switch to another app. I am using an iPhone 11. Microsoft support says 'That feature would depend on the iPhone settings if they have an option to putan app on thebackground like the Android withits "draw overother apps" option. I highly recommend that you tryreaching out toApple Support and check if they have that kind of optionwithin the iPhone settings.' So is there a way to keep my camera on while using teams app and switch to other applications??
iPhone 11, iOS 14
Posted on Sep 9, 2021 6:49 AM
Question marked as Best reply
User profile for user: destiny241
destiny241
User level: Community Specialist
Posted on Sep 10, 2021 6:42 AM
Hello Korhan98,
Thank you for using Apple Support Communities. Based on your post, the camera is being disabled when you use the Microsoft Teams app and switch between other apps.
It might not be possible to do this, but if it is, these should help out:
Switch apps on your iPhone, iPad, or iPod touch
Under section, 'Use Background App Refresh'.
Multitask with Picture in Picture on iPhone
Hoping that does the trick, take care!
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User profile for user: destiny241
destiny241
User level: Community Specialist
Sep 10, 2021 6:42 AM in response to Korhan98
Hello Korhan98,
Thank you for using Apple Support Communities. Based on your post, the camera is being disabled when you use the Microsoft Teams app and switch between other apps.
It might not be possible to do this, but if it is, these should help out:
Switch apps on your iPhone, iPad, or iPod touch
Under section, 'Use Background App Refresh'.
Multitask with Picture in Picture on iPhone
Hoping that does the trick, take care!
Link
User profile for user: destiny241
destiny241
User level: Community Specialist
Sep 11, 2021 5:15 AM in response to Korhan98
Hello Korhan98,
The app may not support the Picture in Picture for iOS. If that's the case, you could try to use the Microsoft Teams website in the Safari app to see if it's supported there. Once in a session you can make it full screen, then go to your Home Screen to test it out.
This works for websites like YouTube, while their iOS app doesn't support the feature. Here's to hoping that works instead.
If not, it might be best to leave Microsoft some feedback about your experience: Your feedback matters to Microsoft
Have a lovely weekend, cheers!
Link
User profile for user: Korhan98
Korhan98 Author
User level: Level1 9 points
Sep 10, 2021 10:01 AM in response to destiny241
Yeah didn't work but those were the options I was looking for. I guess the teams app doesn't support either. Thanks anyways.
Link
Camera turns off on teams app when i switch to another app